Hi . Just registered , hope some-one can help , We had a firefox 5 woodburning stove installed about 2 years ago. This autumn I wanted to get the chimney swept as there's no liner, the sweep arrived but said there needs to be a small access plate in the vermiculite boarding above the stove so he can hoover out all the debris that falls down after sweeping .
Question : should this have been fitted when the stove was installed.. ? And should I get the installers back to retrofit an access plate .
Cheers.