Xpelair C4TS Ceiling Mounting

[morse]

Hi all,

I know this isn't really an Electrics issue but all the Xpelair posts seem to be in this sub-forum.

I have recently purchased an Xpelair C4TS extractor to replace the dead one in my bathroom. Does anyone know if you're supposed to remove the back draught shutter when ceiling mounting this fan? There is no specific mention of it in the instructions (which aren't exactly clear) but it does seem to be a requirement for similar Vent-Axia fans. I ask as the fan barely lifts the baffle when operating and it seems to significantly restrict air flow.

I have tried to phone and email their technical support but I'm getting the impression that they don't want to be contacted - phone line suggest email and then cuts off and emails bounce back...

Many thanks.

 

[EFLImpudence]

I would say yes, remove it.

It will only get heavier when dirty with fluff and damp from steam.

 

[ban-all-sheds]

emails bounce back...

If I had my way it would be illegal for any company with a website to not provide a working email address for contacting them.

And no - one of those web forms is not email.

 

[morse]

I would say yes, remove it.

It will only get heavier when dirty with fluff and damp from steam.

Good point. I'll whip it off. Many thanks!

 

[stem]

I would tend to agree with removing them. Generally the restrictive nature of the duct and any bends is enough to stop too much backdraught.......However, Xpelair's installation video shows the shutters left in place when ceiling mounting.

It's not highly advertised, but you can email Redring Xpelair Group technical support at the address below, I don't know if this is the email address you used.

[email protected]