Hi. I really hope that one of you can help me as I am absolutely at the end of my tether with my alarm!
I have the Yale 3600 and last week I changed the batteries in the control unit. Since then it has had a complete mind of its own! The door chimes aren't working any more and so it's not alarming when I exit, it just seems to randomly alarm and I can't trust it to behave!
I called Yale this afternoon. While I was on the phone the guy got me to do a walk test and the two door contacts both beeped. He said that in that case, they're set to 'burglar' and not 'entry' and this is obviously the problem. Great I thought!
I firstly tried editing the device (at this point the front door one wasn't working but the back door one was) to select 'entry' but this didn't work. So then I took both door contacts off, changed the batteries, re-installed them as 'entry'... but surprise, surprise, now neither of them work!!
PLEASE can someone offer any advice on what to try next?
THanks
Emma
I have the Yale 3600 and last week I changed the batteries in the control unit. Since then it has had a complete mind of its own! The door chimes aren't working any more and so it's not alarming when I exit, it just seems to randomly alarm and I can't trust it to behave!
I called Yale this afternoon. While I was on the phone the guy got me to do a walk test and the two door contacts both beeped. He said that in that case, they're set to 'burglar' and not 'entry' and this is obviously the problem. Great I thought!
I firstly tried editing the device (at this point the front door one wasn't working but the back door one was) to select 'entry' but this didn't work. So then I took both door contacts off, changed the batteries, re-installed them as 'entry'... but surprise, surprise, now neither of them work!!
PLEASE can someone offer any advice on what to try next?
THanks
Emma