Thanks for all the help todate.
Have not managed to get inside the Router yet.
As I drove down the street I spotted an Openreach van and saw the BT bloke on my pole, and a bit later, wrestling with a box with wires coming out of if on the floor further up the street, maybe things are looking up.
Tim
Nah probably just a new provision or a new fibre product.
You haven't enlightened us with what problems you are experiencing with your current line...
To get your router stats just open a web browser on your PC and try each of these addresses in turn.
http://192.168.1.1
http://192.168.1.2
http://192.168.2.1
http://192.168.2.2
One of them should work! lol
If they have not been changed then the username and password will both be "admin"
Then click on status top left kind of area and then 'Physical Connection'.
At the bottom you should see your ADSL stats.
A much more reliable (more so than guessing) way to obtain your router IP address is Start --> (enter CMD into the "Search programs and files" box). Then type in IPCONFIG.
The router will be the address which is listed as "default gateway". For example my router is 192.168.0.1