Texecom COMWIFI to Connect Smartcom - 2 issues

[skyhawker]

Hi ,

I upgraded my COM WIFI to a Smartcom. Was easy and all working fine.

2 issues.

1. For space reasons, I had to switch the existing GSM module from COM 1 to COM 2 in order to accomodate the dual smartcom cable. I changed the com port configeration in the keypad to reflect this. The system recognises the GSM but I cant get SMS status reports etc. Besides for changing the COM port config from com ip to GSM was there something else I needed to do? ARC is the same as before.

2. The Connect app is nice and simple, but is there any way I can access the keypad? eg. if a window left open the keypad would advise at arming stage that 'zone x window open', the smartcom app just says that there is 'something' that isnt allowing normal arm.

 

[Handymanjo]

Smart com uses two com ports
Com 1 =Smart com
Com2 = com ip

You can use the com adaptor to connect gsm module on com port 3 which is the com 2400 port.
No remote keypad on app

 

[skyhawker]

Smart com uses two com ports
Com 1 =Smart com
Com2 = com ip

You can use the com adaptor to connect gsm module on com port 3 which is the com 2400 port.
No remote keypad on app

Just to make sure I have understood.

I put GSM on port 1 and the Texecom connect on port 2 and 3 (adapter), that's why it isn't working ?

 

[Handymanjo]

What version of software are you using on your elite panel ?
Texecom Connect can only be used on elite panels not on old premier range.
The smart com goes on com port 1 and com port 2
Set com port 1 as smart com
Set com port 2 as up com
Suggest you get smart com working before you try gsm module.

 

[skyhawker]

What version of software are you using on your elite panel ?
Texecom Connect can only be used on elite panels not on old premier range.
The smart com goes on com port 1 and com port 2
Set com port 1 as smart com
Set com port 2 as up com
Suggest you get smart com working before you try gsm module.

Smartcom working fine. gSM module is the issue

 

[Handymanjo]

Got gsm module in office.
Will connect to panel and try and get back to you

 

[secureiam]

well only reasons the gsm module wont work.

1, programming
2. signal strength
3.credit

so if you have program digi programmed up with ARC.......... with the connect on arc 1, and sms on arc2, make sure that the com port for the signal is set to com3 on arc 2.

also in digi options, make sure dial all numbers are turned on

 

[skyhawker]

well only reasons the gsm module wont work.

1, programming
2. signal strength
3.credit

so if you have program digi programmed up with ARC.......... with the connect on arc 1, and sms on arc2, make sure that the com port for the signal is set to com3 on arc 2.

also in digi options, make sure dial all numbers are turned on

Its going to have to be 1.

I suppose in a nutshell.

If I changed the GSM connection from COM 2 port to COM 1 port and then changed the COM port setting in keypad only to reflect the change of device on each COM port. Should the GSM work or do I need to change something else?

 

[Florinel69]

Hi
Any luck mate ?
I can't get com plus adaptor from digicom to work.
I have gsm on com 1
Samrtcom com 2
Com p on com 3

How do i get digicom to convert it in to a com 3?

 

[secureiam]

you plug the adapter in and its automatic, it literally is just a pin conversion so you can plug on to the comport.

personally I always set smart com comport 1, ip on com 2 and gsm on com3 if both modules are available.

So is the adapter plugged in properly?

 

[Florinel69]

Not really automatically....
When you configure the digicom input port you can only get limited options for that input... you get com2400 com300 com ip and 2 others.... NO gsm input.

I ended up happily...
Com 1 gsm with arc gsm on com 1
Com 2 smart com
Com 3(digicom input) com ip with arc 2 on sms messaging set up on com 3

...so digicom is set as com ip.
and com 3 set as com ip with arc 2 on com3

But it started to work after i went on each port and 00 it to default it....read online that it will reset the port ... and set up the above

 

[secureiam]

it is completely automatic, the digicom where the com 2400 plugs in normally is instantly converted with the adapter.
The thing with programming unfortunately is the digimodem is still available and needs to be set as not used and then you can use comport 3 without interference.

Looks like you tried to program the onboard digicom rather than com port 3 hence your limited options??

What may sound even stranger it is possible to get some units to work on some comports whilst programmed as not used (and I am aware of a gsm module once working whilst the comport was programmed as something else as I ask tech about some time ago how that was possible) but the ARC points to these com ports, that's not something I advise as if things do go wrong it can become a little more confusing.

When you are on a comport pressing 0 shows the data in the port, pressing reset would clear the port.
pressing 00 never heard of that doing anything other than flicking between the comport you are on and the data that's flowing through it. I also looked at this on one of my demo panels to verify it(don't know all the quirks), and alas I confirm that 00 on the comport, first 0 takes you to the data screen and the second 0 takes it back to what the comport is currently programmed as and does nothing else.

No 0 Yes on digicom programmed as com 300 say will set to nothing fitted. That may still leave data in the comport

 

[Florinel69]

...right
Double 00 does what you say.. it displays some data and then back to nothing fitted.
I do have 2400 digicom port set as comip...and com3 set as com ip.
Strange that this is how it started to work.
I will try to set digicom port back to nothing fitted...and have only com 3 as comip.

I had previously just com 3 set as GSM... with a gsm plugged in the comport+ adapter and arc2 set on sms messaging with attribute2 set with com 3 and it didn't work....had on display ATS fault com 3 fault something similar.

Thanks for the quick response.

 

[Florinel69]

Update...
After an power restart...panel display the ATS path fault.
...i switched of the digicom and fault stopped.
So...
Digicom is nothing fitted
Com 1 is gsm
Com 2 is smart com
Com 3 is com ip with the adapter plugged in.
Cheers