Galaxy Dimension 48 Lid Tamper Fault

[Jackfm]

Hi all,

Had my GD48 installed since March, every so often I’d get 003 Lid tamper alarm, extract below from self mon.

MSG#6670 HOME 06:58:00
Evnt= Tamper alarm. An alarm equipment enclosure opened or tampered with. Zone: 0003
Xtra= +LID TAMP .
Dev= 0.
Grp= 0.

Last month, i finally got around to having a look. I thought perhaps I had a faulty tamper switch so I disconnected the lid tamper switch from the board and just made a loop on the contacts on the board. This seemed to stop it happening until this morning so it appears I may have a fault in my board as it thinks there’s a tamper event.

anybody seen this before? Any ideas? Really hoping i haven’t got to do a board swap!

 

[scott1980]

I can't remember if the wall tamper on the Dimension indicates seperately to the lid tamper (could test this by removing the connector and trying to exit engineer mode to see what it says) but it might be worth unplugging the two green leads from the wall tamper switch and jumpering them out (there should be an unused jumper on one of the "battery kickstart" pins nearby)

 

[ibruceuk]

I had this exact fault a good while back with my G520. To be quite honest I don't know what solved it. I remade all the connections and gave the board a good hoover and shake! Mine used to be quite random but in the log it was always without fail three successive tampers of less than a second each.

 

[GalaxyGuy]

The wall tamper is a different message. Sounds like the board is bad. Lots of faulty panels being sold on eBay at the moment. Is this where you picked it up?

 

[Jackfm]

I can't remember if the wall tamper on the Dimension indicates seperately to the lid tamper (could test this by removing the connector and trying to exit engineer mode to see what it says) but it might be worth unplugging the two green leads from the wall tamper switch and jumpering them out (there should be an unused jumper on one of the "battery kickstart" pins nearby)

Yeah i disconneted the green leads and jumpered them, still got the tamper message.

I had this exact fault a good while back with my G520. To be quite honest I don't know what solved it. I remade all the connections and gave the board a good hoover and shake! Mine used to be quite random but in the log it was always without fail three successive tampers of less than a second each.

Yeah mine is random too, can 1 be time, might be 4/5 in a row before itll clear and let me exit engineer mode.

The wall tamper is a different message. Sounds like the board is bad. Lots of faulty panels being sold on eBay at the moment. Is this where you picked it up?

Purchased off ebay back in feb. Can I turn off output 0003 so it wont alert?

 

[GalaxyGuy]

Unfortunately, there's no way to disable individual tampers. The only way is to leave in engineering mode and go without any tampers across the whole system.

If it's a system bought from me, then contact me to have the board swapped and I'll replace and send back to Honeywell.

If from Preston, then the systems seem to be ADE returns and a bit of pot luck.

 

[Jackfm]

Unfortunately, there's no way to disable individual tampers. The only way is to leave in engineering mode and go without any tampers across the whole system.

If it's a system bought from me, then contact me to have the board swapped and I'll replace and send back to Honeywell.

If from Preston, then the systems seem to be ADE returns and a bit of pot luck.

Thanks, I have it in engineering mode for now untill I look to replace. Unfortanlty I diddnt buy from yourself and I cant re-call where the seller was based. I have your LCE-01 Module which I see doesnt work with V3 Flex. Looks like I'd need the A083 module, Does the A083 Module work with selfmon?

 

[GalaxyGuy]

Yes, the flex with Ethernet and or GSM/GPRS is compatible with SelfMon. The LCE module will sell no problem.