Real Player installs Norton Security

[JBR]

I downloaded and installed Real Player this afternoon, as I needed to view an mp4 video. I was unaware, incidentally, that Windows 10 cannot play mp4 videos.

Later on, a pop-up appeared announcing that Norton Security intends to make some changes.

Alarm bells rang immediately!
I have, of course, heard all sorts of scare stories about Norton and I began to fear the worst.

Fortunately, I appear to have removed it - I think.
I also uninstalled Real Player for good measure, and shall make every effort to remember never to touch it again. I detest these underhand tactics used by some software to install antivirus programmes without asking.

I suspect there has been some sort of warning, but I never saw it.

I'd just like to provide this information as a warning to anyone thinking of downloading Real Player.

Edit:
I have now found this:
NORTONSECURITY.EXE-38825EAD.pf
which I cannot delete. I have no idea what it is, but I'd like to get rid of it. Any ideas, please?

 

[Alec_t]

I was unaware, incidentally, that Windows 10 cannot play mp4 videos.

Works ok for me, using the Films & TV app from the M$ Store. I can't remember if there was an option, when installing the app, to install/reject Norton. If there was, then I must have rejected Norton.

 

[JBR]

Works ok for me, using the Films & TV app from the M$ Store. I can't remember if there was an option, when installing the app, to install/reject Norton. If there was, then I must have rejected Norton.

Thanks. I might try downloading the Films & TV app. Presumably, that doesn't come with a surreptitious Norton too?

 

[chalkywhite]

MP4s work for me in Win10 too, I must admit I thought Readplayer died a death a long time back.

 

[JohnD]

There is a clean up tool you can download from Norton, IIRC, to wipe away the traces after uninstalling.

How did you uninstall it?

I'll see if I can find its name tomorrow.

 

[JBR]

There is a clean up tool you can download from Norton, IIRC, to wipe away the traces after uninstalling.

How did you uninstall it?

I'll see if I can find its name tomorrow.

Thanks, I used Revo uninstaller.
I also searched for anything including the name Norton!

All that remains, to the best of my knowledge is that file called
NORTONSECURITY.EXE-38825EAD.pf

I can't remove it, but on the other hand it doesn't seem to do anything, and the computer runs quite normally.

 

[mattylad]

I use the VLC media player, much better than most others.

 

[JBR]

Thanks all.

I now find that I already have mp4 videos on my computer which I have watched successfully in the past without any problem, so I don't know why I couldn't play a recent recording without any other downloaded software.

Having said that, I did download Microsoft's 'Films & TV', which works perfectly and doesn't install Norton!

 

[empip]

VLC player - been using for years without problems.
https://www.videolan.org/vlc/index.en-GB.html

-0-

 

[IT Minion]

Thanks all.

I now find that I already have mp4 videos on my computer which I have watched successfully in the past without any problem, so I don't know why I couldn't play a recent recording without any other downloaded software.

Having said that, I did download Microsoft's 'Films & TV', which works perfectly and doesn't install Norton!

MP4 has a range of sub formats. Some are more efficient than others for quality, processing power to play or space on disk. It was probably a codec (the subtype of MP4) that you didn't have.

Also, another vote for VLC.

 

[JBR]

MP4 has a range of sub formats. Some are more efficient than others for quality, processing power to play or space on disk. It was probably a codec (the subtype of MP4) that you didn't have.

Codecs? I'm afraid that I know even less about codecs than I know about the location of the Holy Grail!
Thanks anyway.

 

[conny]

And another for VLC.

To be honest, after re-formatting my laptop a few months ago I forgot to re-install VLC. On my last one I had 'frame by frame' function but don't have it on this one. I seem to recall you had to expand the toolbar somehow.
Can anyone help with this?

 

[mattylad]

Tools
Customise Interface
IN the left pane find frame by frame then drag it to the bottom of the 2 toolbars you see above it.
When you close it should appear on your bottom toolbar.

 

[conny]

Tools
Customise Interface
IN the left pane find frame by frame then drag it to the bottom of the 2 toolbars you see above it.
When you close it should appear on your bottom toolbar.

You're a star.