Well, it really should be for the installer to be coming back and setting it up properly. I don't see why installers can't install something, with a rad, bring it up to temp, get the client to check it and then get's the dosh, it's basic customer service and IMO a professional job. They shouldn't have left until the system was up to temp and that rad was nice and toastie.
ok, so the supply pipe goes into that wall and down then under the floor over to the other side of that room, under the wall and then over the width of the extension to the other wall and then up to feed the column?
Firstly, If you switch off the white rad say at the TRV/Wheelhead, not the lochshield yet, does the column rad then warm up properly?