• Looking for a smarter way to manage your heating this winter? We’ve been testing the new Aqara Radiator Thermostat W600 to see how quiet, accurate and easy it is to use around the home. Click here read our review.

Fridge Freezer - Socket Advice

Joined
12 Dec 2024
Messages
13
Reaction score
0
Country
United Kingdom
Hi All

I'm looking for some advice. I broke my old integrated fridge freezer chiseling out ice - school boy error!

The old appliance was connected into a round junction box which in turn was plugged into a double socket (pictures attached).

I understand I shouldn't cut the plug off the new appliance as this will void the warranty. From searching the web I'm unsure whether I'm ok installing a single socket with back box which I'd screw into the shelf underneath the fridge freezer. An alternative looks to be a trailing socket.

Any advice would be appreciated!

Thanks, Pete
 

Attachments

  • Screenshot_2025-09-03-10-58-58-26_92460851df6f172a4592fca41cc2d2e6.jpg
    Screenshot_2025-09-03-10-58-58-26_92460851df6f172a4592fca41cc2d2e6.jpg
    76.3 KB · Views: 39
  • Screenshot_2025-09-03-10-59-00-72_92460851df6f172a4592fca41cc2d2e6.jpg
    Screenshot_2025-09-03-10-59-00-72_92460851df6f172a4592fca41cc2d2e6.jpg
    158.1 KB · Views: 36
  • Screenshot_2025-09-03-11-00-07-97_92460851df6f172a4592fca41cc2d2e6.jpg
    Screenshot_2025-09-03-11-00-07-97_92460851df6f172a4592fca41cc2d2e6.jpg
    48.8 KB · Views: 33
I understand I shouldn't cut the plug off the new appliance as this will void the warranty.
Nonsense.

From searching the web I'm unsure whether I'm ok installing a single socket with back box which I'd screw into the shelf underneath the fridge freezer. An alternative looks to be a trailing socket.
Whichever you want.

Or a modern junction box with cable restraints or another method of securing the cables.
 
Rung Fridgemaster to check the warranty and they said it would void it cutting off the plug!

I'm therefore thinking I'll go with a socket. Sounds like I might be best getting a waterproof one just in case.
 
I know I thought that and the phone call was unclear but she did say after speaking to an advisor that is have to pay a fee for a repair if I remove the plug
 
I know I thought that and the phone call was unclear but she did say after speaking to an advisor that is have to pay a fee for a repair if I remove the plug

The subject of warrantees and removal of plugs, has been covered numerous times on here. It will not void the warranty, but if you do need to make a claim, just fit a 13amp plug back on the end of the flex.
 
There is a whole load of bumph written in instruction manuals, often back 30 years ago there was a good reason, but today no longer valid.

One of these 1756900034099.pngwill get around the problem of not cutting off the plug, but many refrigeration units are very voltage critical so common for them to say don't use an extension lead.

Even my inverter drive fridge/freezer and freezer still say don't use an extension lead, even when they can work with a huge volt drop.

Upright freezers tend to come in three types.
1) The evaporator forming shelves in the freezer, easy damaged as you have found out, needs regular defrosting, and the temperature can vary within the freezer, as no circulating fan.
2) The evaporator is housed in a void behind the food compartment, meaning draws can be removed to get large food in at Christmas for example, and the evaporator can be de-iced switching off the fan, so only that is de-iced, and the food stays cold, and the fan also means whole freezer at the same temperature in the main.

Both above use a single phase motor, and it has to get up to speed before the pressure raises, or it will stall, so supply voltage is critical, and you should not use a long extension lead.

3) Inverter drive, this means a three-phase motor, unlikely to stall, very little inrush on starting, less shaking on start up, so likely will last longer, these are again subdivided into:-
A) motor switches on/off.
B) motor speed varies and it runs all the time. (Not normally found in domestic versions).

The third group, unlikely to have a problem with an extension lead. But first two, the BS 1362 fuse has some resistance so being duplicated at start up with is likely around 5 to 7 amps, it can increase the volt drop, although very unlikely.

But unless you suffer from excessive volt drop, then highly unlikely to be a problem.
 
I understand I shouldn't cut the plug off the new appliance as this will void the warranty.

No, it won't.


Rung Fridgemaster to check the warranty and they said it would void it cutting off the plug!

They are being untruthful.

I know I thought that and the phone call was unclear but she did say after speaking to an advisor that is have to pay a fee for a repair if I remove the plug

She was not telling you the truth.


Except, of course...

Nope, shouldn't make any difference to the warranty at all.

If, even though there is zero legal basis for it, they flatly refuse to honour the warranty, and the only recourse the customer has left is to take them to court to force them to honour it, what then, in reality?
 

If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

Select the supplier or trade you require, enter your location to begin your search.


Are you a trade or supplier? You can create your listing free at DIYnot Local

 
Back
Top