Pan connector not sealing on toilet

[Chris_909]

Hi, I’ve had to move the toilet forward slightly due to panelling going behind, so I’ve brought a pan connector extension (McAlpine Rigid Straight Telescopic Toilet Socket Extension White 138mm) but it doesn’t grip well on my toilet? It pushes on with some resistance but easily slips when touched? So by the time it’s all connected up it leaks, there’s no debris or lubricant around the toilet I don’t understand why it’s not super tight

 

[Alec_t]

It pushes on with some resistance but easily slips when touched?

Is it accurately aligned?

 

[Chris_909]

Yep its a straight push back, all aligned, I’ve taken the toilet out, it’s definatly the connector not fitting tight enough, I’m sure in the past I’ve wrested just to get one on but this one is not really tight

 

[CountryFan]

There’s certain pan connectors for older toilets, so depends on the existing

 

[Chris_909]

It’s not really an old toilet, I’m sorta thinking I’ve just got a dodgy connector

 

[CountryFan]

It’s not really an old toilet, I’m sorta thinking I’ve just got a dodgy connector

Not something I’ve heard of before, but always a first I suppose.

 

[Chris_909]

It goes in the full 37mm as per the drawing, I can’t think of any other reasons