Vaillant ecoFIT pure 415 - Faulty Panel Seal

BF

Joined
26 Oct 2003
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Location
London
Country
United Kingdom
I had my boiler serviced today, it's about 8 years old, and the engineer noticed the foam seal around the inside of the front panel was sticky and had deteriorated.
He had not witnessed something like this previously so I contacted Vaillant technical services and sent them this picture.

IMG_0329.jpeg


Their reply was:

"The foam seal on your door has completely deteriorated due to excessive heat from a passing burner seal.
There should be foam covering the entire door.
The door will need replacing as this will not compromise the doors room seal."

Is this an issue normally experienced with this boiler after 8 years and is it dangerous?
 
I think that looks like one of the newer ones, if so, then it’s fine. The older types had the cover sealed all the way across. If the pcb housing is fine and the cover forms a seal all the way around the outer edge then it’s fine. They’re only classed as At Risk as there’s no current danger (from what we know).
 
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I think that looks like one of the newer ones, if so, then it’s fine. The older types had the cover sealed all the way across. If the pcb housing is fine and the cover forms a seal all the way around the outer edge then it’s fine. They’re only classed as At Risk as there’s no current danger (from what we know).

Thanks for your reply.
When they said about the foam covering the entire door, I thought it strange as it's never been fully covered.
 
I contacted Vaillant today to enquire about the cost of replacing the cover.
They told me they have a fixed repair cost which includes all the parts except for the heat exchanger which I presume is the most expensive part.

To replace the cover they told me the cost would be £440 under this fixed pricing scheme!
Off their heads!
 

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