Foreign Objects in Food

[Shutpa]

Going to trading Standards could be the same, no guarantee it wasnt put there by her, she'd may have to prove otherwise?

I agree, but TS wont sweep it under the carpet as the manufacturer might try to do.

 

[tim west]

Even if it instigates a visit to the manufacturers premises its worth it i suppose

 

[megawatt]

When you intend to be humerous joe-90 you really can be. It's when your not trying, but make people laugh anyway, that is the real problem!

 

[Tim 77]

I found some overcooked bits in a pack of Walker's crisps. I sent the bits back with a polite letter of complaint. A few days later I got a letter back and a twenty pound Walker's voucher!

 

[bernardgreen]

The pin should have been detected by the metal detector on the paxking line.

Politely informing the company together with batch numbers dates etc will be a positive step in helping the company to check its equipment for a possible mal function, and thus help to prevent a repeat IF it wa a fault in the factory


In many case the "contamination" is added some time between the product leaving the factory and going through the checkout.

 

[gcol]

The pin should have been detected by the metal detector on the paxking line.
In many case the "contamination" is added some time between the product leaving the factory and going through the checkout.

Ideally yes the detectors should have picked it up. That was the reply when I sent this naan bread back to Sharwoods a few years back. They couldn't explain how this screw got baked into their product though. I got the impression they thought I was trying to pull a fast one.

Got £20 worth of Sharwoods vouchers for my trouble. Luckily I spotted it before I broke a tooth - can't get a new tooth for £20.

 

[wanabechippie]

Having lunch in Yates' a few weeks ago. Found a nut (hexagonal, metal variety) in the cheese of my mexican grub. Picked it out and showed it to the barman (more with the intent of making him aware that his grill might be about to fall apart than anything). He was really apologetic, refunded both my money and that of my wife's food AND gave us free drinks.

He said afterwards (jokingly) 'not really our fault; the menu does say 'may contain nuts'...

 

[securespark]

The pin should have been detected by the metal detector on the packing line.

Should.

I worked in a dairy (no names) where me (as a QC Lab Technician) and my boss were showing the M & S rep round. My boss put her pen in a passing bottle to show off the metal detector. It went straight through & got filled with milk...

Then we went to the stores where Plysu bottles were kept. While in there, a mouse ran over the rep's foot.

Bad to worse, really. We lost the contract, I believe!

 

[tim west]

I found a screw once in a chow mein, I took it back asking should this food contain a foreign object such as this screw, the owner of the shop said not in a number 16 thats a number 8 screw!

 

[bernardgreen]

One factory was found to have "accidently" place a heavy object on the air line to the ejector of the metal detector. So now there is a untit fitted that ensure that something falls in to the reject bin every time the metal detector or check weigher detect a reject pack....

But on the whole firms do take care....