I removed a 24i junior,while the house was empty,so it wouldnt get robbed. This was in january,i went to refit it today and as it was working before i took it out,i didnt expect any proplems.I filled it up,wired it and fired it up. And nothing happenend,then the h/ex started leaking and then the a.a.v started leaking,they are a nightmare.I told the customer about these proplems and his attitude was "it was ok,before you removed it".I cant argue with that but how can i sort this out,i dont know were its been stored or has it been threw about.I would really be grateful for your advice.Thank you
Removed combi for safety,now its got a few proplems
- Thread starter wilder74
- Start date
my stance would be your boiler your problem, if he don't like it walk away! aav not much of a problem, where on h/ex is it leaking? I do not see it as your problem and if he wants to adopt that attitude do you want this person as your customer? offer to fix it, if he don't or wont accept it not your fault then leave him to it. let him get trading standards or what ever he wishes to do, I don't think he has a leg to stand on
lol thought all towns etc had there rough areas, last year i was down a street where if you left a boiler in an empty house it would go, while i was working for a boiler down said street the tenants sons where trying to steal my van!!! I heard all this carry on from front of house and when i went outside my apprentice was out in the street giving them a lot of grief!
Needless to say i informed landlord and refused to go back to repair boiler!
Needless to say i informed landlord and refused to go back to repair boiler!
I live in a quiet little village called Liverpool.I only charged him £70 to remove it,you know yourself,you think 30min work.Itss actually leaking from the middle of the h/ex,i am a fair lad,but i admit i did get a ****ed off and told him"stick your boiler up your a???",right or wrong.I only charged him £80 to refit it
Come on corgiman, surely it's got to be up to the owner to prove he did! Besides how could removing and replacing knacker the heat exchanger. I'd be wondering if it was the same boiler.
How does removing and replacing a boiler damage the heat exchanger? Maybe he swapped the hex, or the boiler, for a damaged one?
Sounds like communication will have ceased, so the problem is gone.
But as it is you've replaced the boiler and not got your £80? If so he's lied to you. He has broken the contract. Do you want to let him get away with that?
You could offer to go back and look again at the boiler.
Then remove it as a lien on your £80. Get another corgi to agree that your work couldn't have damaged the heat exchanger, so the removal required by his refusal to pay the £80 are chargeable - that 's another £70, = £150 before he gets his boiler back, on his doorstep. Obviously refuse to refit it. If he won't pay, you've got some spares.
Sounds like communication will have ceased, so the problem is gone.
But as it is you've replaced the boiler and not got your £80? If so he's lied to you. He has broken the contract. Do you want to let him get away with that?
You could offer to go back and look again at the boiler.
Then remove it as a lien on your £80. Get another corgi to agree that your work couldn't have damaged the heat exchanger, so the removal required by his refusal to pay the £80 are chargeable - that 's another £70, = £150 before he gets his boiler back, on his doorstep. Obviously refuse to refit it. If he won't pay, you've got some spares.
Thats true
but if it goes in front of a beak then you better make sure that your story makes more sense than the other fellas
I like chrisr find it unlikly that just chucking the boiler back on the wall could have buggered the HEX
I, like simond, think its more to do with where the punter stored it.
Yep, that sounds more likely, and like you said, it would make more sense than the other fellas.
The situation seems quite simple to me!
You removed the boiler and were paid!
You refitted the boiler, which by then did not work, and one expects you were not paid!
From what you said, I am not confident that you even knew of the need to spin the pump as you said it "did nothing". The cause of not working at first was probably only because you did not spin the pump.
The leaking HE and AAV were most likely as a result of damage in storage and certainly not your fault.
But now I expect you will either have to explain that to the customer or walk away withoug your £80.
Tony
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