- Joined
- 6 Dec 2020
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- 14
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I had an annual service on my boiler early last month under my British Gas Homecare policy. Immediately after the engineer left, I noticed water leaving from the Magnaclean filter (about 18 months old).
I text the engineer right away but it took him a few days to reply as it was the weekend, and by the time he came back to me the leak seemed to have slowed right down/stopped. However, it looks like it's been leaking a brownish sludge ever since then - Photo attached.
Is this something I can fix myself (bearing in mind I'm an absolute novice with zero DIY skills and boiler/magnaclean knowledge)?
I have notified British Gas about this today, but even if they bother to reply (they've been truly awful to date) I'm not expecting them to send someone until the New Year, and even then I expect they will try to charge me for the callout![Frown :( :(](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
I text the engineer right away but it took him a few days to reply as it was the weekend, and by the time he came back to me the leak seemed to have slowed right down/stopped. However, it looks like it's been leaking a brownish sludge ever since then - Photo attached.
Is this something I can fix myself (bearing in mind I'm an absolute novice with zero DIY skills and boiler/magnaclean knowledge)?
I have notified British Gas about this today, but even if they bother to reply (they've been truly awful to date) I'm not expecting them to send someone until the New Year, and even then I expect they will try to charge me for the callout