I have been having some work done in my kitchen which so far has been a bit of a disaster...
For the last three weeks I have been without a hob. I had new kitchen worktops fitted after which I went to turn the hob on but it wouldn't function. When I called the fitter, he stated he didn't disconnect the hob but he would come around and take a look. He checked whether there was power running from the socket to the hob, which he said there was and that I needed a new hob i.e. it was broke. In the meantime I have had a NEFF engineer out to check the hob, the engineer told me there was no power between the live and the neutral wires and that's why the hob wouldn't turn on. He couldn't test the unit any further but also he couldn't resolve the fault as said he wasn't an electrician - £99 call out charge for that.
Now, I still don't have a working hob but I don't know what the next step is. I don't want to have to pay someone else to come and take a look as I am already out of pocket. Is there anything obvious that stands out here? The hob was working fine, now it's not but apparently there has been no change yet the engineer states there is no power between the live and neutral wires. It was fine until the day I had the worktops replaced.
For the last three weeks I have been without a hob. I had new kitchen worktops fitted after which I went to turn the hob on but it wouldn't function. When I called the fitter, he stated he didn't disconnect the hob but he would come around and take a look. He checked whether there was power running from the socket to the hob, which he said there was and that I needed a new hob i.e. it was broke. In the meantime I have had a NEFF engineer out to check the hob, the engineer told me there was no power between the live and the neutral wires and that's why the hob wouldn't turn on. He couldn't test the unit any further but also he couldn't resolve the fault as said he wasn't an electrician - £99 call out charge for that.
Now, I still don't have a working hob but I don't know what the next step is. I don't want to have to pay someone else to come and take a look as I am already out of pocket. Is there anything obvious that stands out here? The hob was working fine, now it's not but apparently there has been no change yet the engineer states there is no power between the live and neutral wires. It was fine until the day I had the worktops replaced.