so i noticed on my phone that even though i still receive alerts i.e access to panel, setting un setting etc that i can no longer arm or disarm the panel?
the little connection icon ion the top right of the screen in the app is constantly spinning as if its trying to constantly connect and the arm disarm icons will not select?(even though its still sending me notifications?) and the house icon with the time line appears and it accurate, its like is half connecting???
tried to connect to panel via wintex (through smartcom) and its says reading vin then fails to connect? connected a few weeks ago fine and nothing has changed?
unplugged smart com from panel to reset and reset home hub, still same checked its clearly visible and connected via the home hub all ok
I was considering upgrading to the new app and noticed i cannot find the generate app code in my panel anywhere with engineer or other users not sure if thats related?
any help gratefully received, got me struggling...
the little connection icon ion the top right of the screen in the app is constantly spinning as if its trying to constantly connect and the arm disarm icons will not select?(even though its still sending me notifications?) and the house icon with the time line appears and it accurate, its like is half connecting???
tried to connect to panel via wintex (through smartcom) and its says reading vin then fails to connect? connected a few weeks ago fine and nothing has changed?
unplugged smart com from panel to reset and reset home hub, still same checked its clearly visible and connected via the home hub all ok
I was considering upgrading to the new app and noticed i cannot find the generate app code in my panel anywhere with engineer or other users not sure if thats related?
any help gratefully received, got me struggling...