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    Replacing the stopcock

    Hi, Hopefully a straight forward question from a non plumber... I need to change the stop cock under my stairs. I have an unvented system with an upstairs cylinder. Turning the supply off in the street should be straightforward as a new meter was recently installed. My concern is that if I...
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    Bath wall handles

    My elderly mother wants some handles installing around her bath to assist with having a shower. She has quite a nice bathroom and doesn't want the large white hospital type which she could probably get installed for free by the local council. My question is, what are the best type of screw...
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    ENLITE E8 integrated spotlamps

    Hi, I have Aurora Enlite E8 ceiling spotlamps in my kitchen and bathroom. I have never been happy with these units as they tend to fail regularly requiring a full replacement. The unit that has currently failed is immediately above the shower unit in the bathroom and it seems that these Enlite...
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    EV Charger Safety

    Hi, Had a Pod Point EV charger installed and just wanted some confirmation with regard the safety of the installation. I have a 6mm T&E cable running from the consumer unit which is jointed on the outside wall to another high load cable as it goes down to the charger as per the pic. I question...
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    Boiler Replacement

    Hi, I live in Eastbourne and have a gravity heating system, the boiler has failed and been capped off by the gas board. I received the following quotes from a local company to just replace the boiler and another to change to a combi. I would be very grateful if somebody can advise me if these...
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    Fire Damage, removing soot and redecorating

    I've had a small fire in my front room which has left the ceilings/plaster cornices/walls covered in dry black soot. I've tried to remove as much soot as possible whilst dry but was wanting a bit of help with what products/methods to use before repaint. The plaster cornices have quite intricate...
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    Ceiling LED Downlight failures

    I had Aurora Enlite E8 LED downlights fitted in my kitchen and bathroom about 2 years ago as part of a complete house rewire. Ever since, and quite regularly, these units have started to flash continuously requiring replacement. Is the lifespan of these units known to be short or is there...
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    cable in ceiling space

    I've threaded a 6mm t&e cable through a ceiling void to an external wall in order to power a 7KW EV charger. Obviously, its difficult to pin the cable to joists to get clearnce from the ceiling. In this case, does the cable need to be in protective duct or is it not necessary as its RCD...
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    Connecting t&e to swa

    I'm planning to have a 5KW electric car charger installed at my house. Unfortunately, the CU is on the other side of the house to where I want the charger installed so I'm in the process of feeding a 6mm t&e cable through the house from the CU to keep things neat. I'm presuming I need to change...
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    Concrete Roof Valley Leaking

    I have a bungalow with a concrete tiled roof and the concrete valley leaks slightly in heavy rain. I've attached some pics of the valley which looks to have had bitumen sealant applied at certain times during its life. Based on the pictures, what do you think is the most appropriate fix? I...
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    Concrete Driveway Cracks

    I have along concrete crack in my driveway which is about 15 years old. The crack is only a couple of millimetres wide, probably caused by shrinkage. I plan to chase out this crack shortly in advance of sealing it with something. My question is, what product do you recommend to do a neat...
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    Warranty on Electrical works contracted to a builder

    I have had building work and a full electrical rewire carried out as a result of burst pipes and flooding. This was carried out by a building firm appointed by my insurance company. The overall drying out and building works have taken an age and the best part three years. I remember signing a...
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    Failed RCD in Consumer Unit??

    Throughout the last few nights the electricity supply to my house has been regularly cutting out very briefly. The smart meter has been buzzing and doing all sorts of strange things along with one of the RCD's in the consumer unit tripping. This morning, I contacted UKPN who confirmed they have...
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    RCD tripping in Consumer Unit

    Hi, My house was totally rewired about 18 months ago. The new consumer unit has 2 RCD's, one of which started to trip intermittently last night. Circuits on this RCD include the kitchen and 1st floor ring mains along with the ground floor lighting circuit. No MCB's are tripping. There are 2...
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    Boundary dispute of rear garden fence

    Hi, I am writing on behalf of a friend of mine who has a rear garden boundary issue. My friend lives in a Victorian terraced house which she has lived in for the past 20 years. There is a terrace of identical houses to the rear of her property and the issue is the position of the rear garden...
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    Concrete Pillar Caps

    I have a couple of pillar caps to install on my driveway. I've decided to go down the plastic mould route and make my own but I'm not sure of the best type of concrete to use. I could of course use a standard mix concrete, alternatively something out of a premixed bag to get a really nice...
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    Stone delivery company won't fully refund my money

    Hi, I ordered a large tonne bag of decorative stone from a company called Gravelmaster for £128 which included free delivery. Unfortunately, they didn't deliver the correct stone but the delivery company wouldn't return it as they said they were a different company and I'd have to take the case...
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    REVERSE CIRCULATION

    Hi, I had an 'S' plan CH system installed by a plumber who was subcontracted to builder. Since it was installed, it has suffered from reverse circulation with the upstairs rads getting hot when the HW is switched on/CH switched off. I am meeting with both the plumber and builder this week to...
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    Paint cracking due to seasonal changes

    Just needed a bit of advice on what to use..... I have a hardwood front door and the paint continually cracks around the panelling due to seasonal changes. My question is whether there is some type of paintable flexible silicon sealant available that can be used in these areas to help prevent...
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    PLUMBER NOT RETURNING TO FIX HW PROBLEM

    I employed a plumber to diagnose and fix a problem that I have with my hot water circuit. I have a sealed S plan system with the 2 valves which works fine with the CH but only works intermittently with the HW. The plumber checked the valve and diagnosed the problem as the programmer so returned...
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