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Hi all, there is a small leak from the gap between the kitchen tap and the kitchen sink (water splashed onto the sink surface and then leak from the gap). As a result sometimes I can see there is small droplet running from the connectors below the sink. The connectors are a bit rusty too. I know...

Hi There is a small cherry blossom tree (I think!) in front of my house (2.8m from the wall). The house was built around 1993 and the tree was there when we moved in 20 years ago. I have found its root has spread very wide and some is very close to house (0.5m). Would that be a concern (damage...

Hi, I just had a Mira electric shower replaced. It is a Mira Vie 9.5 Kw (electrical ELFI check less than 2 Ohms). The engineer issued me a safety advice notice with C2 potentially dangerous ticked. He recommends: electrician performs a insulation resistance test on wiring from MCB to shower. I...

Hi I have found on one side of the wall of my house, the brick pointing is not very smooth and has a rough surface, especially above certain rows. As shown in the photo, the mortar in the upper circle is not very smooth, while the mortar in the lower circle is smooth and neat. I wonder if this...

Hi all, I have found a leak around the seal of my bathtub. It usually happens when my daughter takes a long shower. The 2 photos show the leak beneath. The 3rd photo (with red circle) shows the area of the sealant corresponding to the leak below. I can't see any visible tear or split of the...

Hi, There is a cable outside my house that has become loose from the clips, but I don't have a bigger ladder to reach it. I wonder what kind of cable it is and maybe it is not being in use and therefore I can ignore it. It starts from a grey box (photo 3) at the side of the house (the vertical...

Hi My house was built in the 1990s. Some of the loft insulation material seems to be disintegrated. please see the photo (the yellowish bits). What kind of material is it? is it fiberglass? Thanks for any advice.

Hi The end of my roof verge was repaired a few year ago (missing mortar and the board below - is it called undercloak?). As shown in the photo (you may need to zoom in), now the undercloak seems to be displaced. Would that cause problems, e.g. the mortar falls off eventually? Thanks for any...

Hi all, the radiator in the bathroom of my rental property is not working at all (others are fine). A local company checked it and said possible blockage. Recommended replacing TRV and attempting to restore flow. They originally quoted £198+vat. Then they visited and came back with the report...

I have an old glowworm space saver MK2 boiler. It was serviced a month ago and has been working fine until yesterday. It stops firing up, I turned up the thermostat, checked the fuse, checked the timer, but it simply did not fire. The pilot light is there. I read online that the no.1 reason is...

I have a Mira Vie electric shower in my bathroom. As we use it everyday, I have left the pull cord switch always on. I have found that the red indicator light of the switch is flickering. When I pull the switch off it goes off. But when I turn it on, it flickers, i.e. not steady red. What could...

Hi all I some found small cracks in the brick pointing of my house (front wall under the window). As shown in the photo. Is this normal? Any advice is much appreciated. Thanks.

Hi all My house was built in the 1990s. In front of my house there is a small tree (3 metres away). There is a black cable passing by the tree near the bottom (show in the photo). The rest of the cable is underground. I wonder what kind of cable is it? telephone, broadband? I hope it is not...

Hello The shower in my rental house is fed from the hot water tank. There is a shower pump/booster in the airing cupboard. The tenant said the pump is extremely loud when the shower is being used. There is also black dusty residue coming out from it. He thinks internal parts are wearing...

Hi There is a door in my kitchen leading to an integral garage. One side of the frame has just become loose. When I open the door, both the architrave and the door lining at the hinge (upper right hand corner of the frame in the photo) are moving away from the wall. What is the best way to fix...

Hi There is a door in my kitchen leading to an integral garage. One side of the frame has just become loose. When I open the door, the frame (upper right hand corner of the frame in the photo) pulls from the wall. What is the best way to fix it? What kind of tradesman do I need? door...

A few months ago I had a timber tudor board in the front of my house replaced. It is the horizonal one in the photo. I just found that there is a small vertical crack on the board (red circled). It is a small one (nearly hairline), but I wonder whether it would get worse with time. Thanks for...

Hi I had a dripping kitchen tap replaced by a Dyno engineer yesterday. During the process the hot water pipe was leaking and he fixed it. Now I have found the hot water pipe (right one in the photo, it is under the sink) is a bit wobbly, in the vertical direction. When I touch it, I can feel the...

Hi My kitchen tap is dripping, but I don't know how to take it off to change the washer. A photo is attached. Any advice much appreciated.

Hello I have found a patch of my upstairs bathroom ceiling has peeled off. I checked the loft and there is no visible sign of water entry (no water marks on the loft floor or insulation material). Also, I suppose if the paint peeling were due to rain water from the above, there would be...