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Does anybody know how to get the handle off this tap to get at the valve? It's dripping and needs rewashering etc inside. There's no screw under the plastic plug as you might expect to see. All there is is what looks like a flat squarish metal plate. Have tried prising that up with a...

A bit of electrical advice please... Just in the process of replacing an old Watermill electric power shower with a Mira Vigour. Unfortunately, the cable (flex in fact) doesn't reach the terminals of the new shower. Some details about the set-up... - the supply is via twin and earth flex...

Hi there. I was looking at this machine for a friend because there were a couple of inches of dirty water left in the bottom at the end of the wash. Took out the filters and cleaned - not too bad - and then removed the L-shaped piece that's held in with a Torx screw to have a look at the small...

Hi all, Trying to get a replacement temperature control knob for a shower. There's no maker's name apparent, but this logo is on the knob itself. I know I recognise it, but I just can't think which manufacturer it is. Can anyone help? Thanks Matt

Hi all Do you know if anyone makes a thermostatic monobloc bath shower mixer (deck-mounted, not floor-standing)? There are plenty of non-thermostatic monobloc bath shower mixers out there, and I've spotted that Hudson Reed do a thermostatic monobloc bath mixer but - darn it - it doesn't have...

Hi there, I want to change (or at least clean) the noisy float valve in a "Range Kernel" cold water cistern. This is one of those arrangements for new-build flats where a plastic cistern sits directly over the hot water cylinder, all supported in a metal framework. The problem is that...

Just been asked if I could plumb in a washing machine into an outhouse that backs on to another smaller outhouse which has a WC in already. In theory not a problem. Cold supply is off a tank on the first floor so obviously the fill will be slower than if connected to the mains, but my friend...

Would appreciate some advice please.... A friend has been complaining about drain smells in the kitchen. When I had a look under the kitchen sink, I found that the condensate pipe and the PRV outlet from the boiler terminate above a vertical HepV0 valve with a funnel stuck in the top! The...

Anyone know where I can get one of these? BES sell one in chrome with a 1 3/8" tail, but I'm struggling to find a supplier that does one with a gold finish. Thanks

Hi there, In a situation where a ground floor toilet discharges directly into a drain below, as in figure 1 on page 7 of ADH1 http://www.planningportal.gov.uk/uploads/br/BR_PDF_ADH_2002.pdf , is it acceptable to connect the waste pipe from a bath - which is next to the toilet -...

Hi there, just a quickie.... Just been looking at a friend's shower which has very poor flow and temperature control. The marking on the front of the dial says "Leisure Thermostatic 723". I've googled this but can't find any reference to it. It looks about 15 to 20 years old and I suspect...

Small ground floor bathroom is being ripped out and turned into a shower room. The plan is for the shower tray to go where the existing WC is located - the 4" soil pipe goes straight down through the concrete floor. I'm planning on using a waste adaptor like this one from Screwfix...

Hi there, Just in the process of plumbing in a new kitchen sink, washing machine and dishwasher. W/m is next to the sink, so the hose will go into the spigot of the sink P-trap, and a very short pipe run from the trap goes through the wall at roughly this height (trap level). Because of...

Friend of mine has a Baxi back boiler, hot water cylinder, and 3-port valve (not sure if diverter or mid-position until I see it, though guessing mid-position). She says that she stopped getting hot water yesterday, and the heating won't go off when she turns the programmer to CH off. I'm...

Got a 22mm isolation valve on the return pipe just under the boiler, and it's weeping from the (flat-head) screw. I know these type of valves do this and should be replaced, but I'm just wondering if anyone has had any luck with temporary fixes in this situation. Don't want to have to drain down...

Some help required please, Have recently had installed the following: Keston C40 (opentherm compatible) boiler Keston Spa 210 unvented cylinder. It's an S-plan system. Want to get the most out of the modulating features of the boiler in conjunction with weather/room compensation...

Hi there, I'm trying to get hold of a pair of chromed pipe collars (concealing plates/pipe trims) for 15mm pipes - the tails that emerge through the tiles to feed a shower mixer valve. Anyone know where I can get some, ideally cheaper than "Home of Chrome" (£8 each!). I've seen several...

Hi there, I need to replace an existing 4 inch bathroom exrtactor fan. It's situated directly over the bath (and mixer shower head) and I'm pretty sure it's not 12V - can't see a transformer. A few questions: Does the new fan have to be low voltage, as the existing fan isn't (i.e. is...

Hi there, Anybody know of an electric shower suitable for situations where the mains pressure (dynamic) is less than 1 bar? The static pressure at peak times is around 1.5 to 2 bar, but the dynamic pressure is approx 0.8 bar. Thanks

Any help appreciated please. A slow leak appeared beneath the WC cistern last week. It's a low-level 2 gallon cistern with flushpipe, and the leak is coming from between the base of the cistern and the top of the siphon backnut (definitely not condensation). I replaced the flushpipe and siphon...