1. S

    Water Hammer

    Evening all, I’ve recently fit a concealed cistern and then tiled over it. All well, no issues with plumbing ect. Last few days I’ve noticed very loud water hammer after the cistern refills, to the point I can feel the vibration under the floorboards. It gets worse every time I flush, but if I...
  2. V

    Water spurting out in cistern (see photo)

    Hello. I have a Giberit hidden cistern and I can always hear water trickling, especially loudly for 20 mins after the toilet is flushed. I can see water is spurting out of the screw bit as indicated in the photo. I’ve taken the screw cap off and washed it and cleaned all the gunk so it...
  3. O

    Advice/ Help.

    Hey! I live in the middle floor of a 3 storey apartment building. The flat above has a leak. I’ve been in to investigate, and from what I can see the seal from the nut and bolt screw holding the cistern to the toilet has warped. Could anyone recommend what type of fixtures I’d be searching...
  4. K

    Cistern siphon rubber seal

    Just fitting a new siphon into a low-level cistern (not close-coupled, has a flush pipe). The rubber seal that comes with it is flat on one side and ridged on the other. Which way up should this rubber seal go ?
  5. U

    What is this called inside my cistern?

    Hi all, I noticed the cistern making a different noise when filling. The cistern is behind a panel. I removed the panel and the water is just making a fine spray when filling the cistern instead of filling properly. Even more alarming there's a bloody hole in the side of the cistern that the...
  6. P

    Removing dual action push button toilet cistern lid

    I watched seven videos and read numerous instructions and none tell me what I need to know. Have removed both metal push buttons to reveal a central retaining screw between the two plungers which the buttons operate. All the instructions say to unscrew this screw to allow the lid to be removed...
  7. A

    Fixing Fordham Cistern - Instructions

    Fordham Cistern by AndyPRoberts posted 14 Dec 2021 at 11:38 AMFordham Cistern Parts by AndyPRoberts posted 14 Dec 2021 at 11:40 AM The plastic arm in our Fordham cistern is splitting and I am fairly sure I've found the replacement parts to order (see above) but I can't find any instructions on...
  8. S

    Weak toilet flush

    Hi all, I have a push button toilet which flushes weakly. Sometimes it takes 2 flushes to get material down the pipe. The water currently rises to 21.4 cm in the tank. Would anyone have a solution to this? Thanks.
  9. L

    How to connect water supply to high level cistern

    We have installed a high level cistern with copper pipe water supply (we prefer the look of this to a flexible connector) but the compression nut wont screw onto the male plastic inlet and is ruining the thread. When the water supply is turned on, we get a leak! What do we need to do...
  10. R

    Water tanks located in the middle of first floor, I'd like to remove them, what are my options?

    I'm renovating an 1880s semi-terraced 5BR house. Much of it is still original, with some rooms lacking power outlets. One thing which has been "updated" has been the installation of radiators, and a combi-boiler (located in a back stairwell on the ground floor, see photo). However, there are...
  11. S

    New toilet cistern not level

    Hi Purchase a new toilet and installing it but having issues with cistern not level. I’ve levelled the base as floor was out of level but the cistern is not level to the toilet. This only bolts on with two bolts (1 either side) and has a rubber washer in between the cistern and pan on the bolts...
  12. P

    CWS float valve: part1/2 compatibility

    Tonight the arm of the ballcock feeding the cold water storage cistern in my attic broke (quite puzzling: maybe due to strong wind causing some turbulence??). Anyway, I need to replace it. I know it's faster to replace only the part inside the tank, undoing the very last compression nut. But...
  13. P

    One isolating valve on both loft tanks inputs?

    Hi, just after the mains stopcock under my kitchen sink I have a tee, one pipe to drinkable water+washing machine and the other to the loft cisterns (talking about an open vented pumped S-plan system, standard here in UK). I was wondering whether it is safe to add an isolating valve on the...
  14. S

    Changing washers now cistern won’t fill up

    Hi, We woke to a leak caused by a cracked fibre washer. I bought a pack of loads of different size of washers hoping one would be the right one as I was waiting for a spanner to arrive to actually open it up. None were exact matches but one fitted but the fibre is slightly wider. Not an issue...
  15. meb97me

    Finding replacement chain pull toilet syphon

    We've got an old overhead chain pull cistern on our bathroom toilet. Ever since we've moved in it's always needed several pulls on the chain in order for it to flush. I'd like to replace/refurbish it but i'm struggling to identify the make or a suitable alternative. Does anyone have any ideas on...
  16. T

    Grohe Concealed Cistern - Install Question

    I am in the process of refreshing a bathroom. Basin: B&Q Nira 804 Basin Cabinet: B&Q Imandra Grey 800 Toilet Unit : B&Q Imandra Grey Toilet Unit Toilet: GSI Norm 55 Back-to-wall Cistern: Grohe 39053 Concealed Cistern The question I have relates to the cistern, WHY do I need a "min. 220"...
  17. U

    My cistern is running - not sure how to tackle the job (photos inside)

    Hi all, My toilet is constantly running (not a lot - but it means that every couple of hours the cistern noisily refills which is disturbing us during the night). There's a front panel which gives me access to the cistern but, I can't get in to the top of the cistern in order to change...
  18. O

    Advice on concealed cistern installation

    Hi, I am having a new bathroom installed and would like to save space (and avoid building a box) by using one of these: The WC will be wall-hung and according to the product spec, only 9cm is needed...
  19. M

    Help installing Dudley Acclaim cistern

    I am fitting a new Dudley Acclaim cistern (LL 6/7/9L HP/LP B/V part no. PACWHS 315196) to an old pan and need the 9L flush. The syphon does not correspond exactly to either of those in the instructions. DudleyAcclaimSyphonInstructions by MikeAustin posted 19 Oct 2018 at 11:28 PM...
  20. T

    Leaky toilet after Bottom Entry Fill Valve change.

    Hi all, Frustratingly this is something I've done on other toilets, but either too many blows to the head, of the mysteries of time have stumped me on this one. I've bought a Fluidmaster Bottom-Entry Lever & Fill Valve Cistern Pack to replace an aging float valve system that was making a lot...