Hi, my elderly and disabled mum has recently bought a new kitchen out of her life savings and employed a kitchen fitter to fit it. Originally he said it would take 5 days but that was over 3 weeks ago and it is still only half complete as he has only spent around 4 full days on it, always giving lots of excesses why he can’t be there. Since then she has been without a kitchen and has no way to cook a proper meal.
She initially gave him a deposit and a first payment when he started as agreed. Yesterday he has said that due to other commitments he is unable to finish the kitchen and we should either find someone else to do it or agree a date with him at some point in the future when he might come back. During fitting the wall units he drilled right through the wall paper into her dining room and made a hole which has also dislodged an area of plaster behind the wall paper. We asked him to rectify this but he hasn't mentioned it and not given us any details of his insurance so that she can have it repaired.
Any advice as to what we should be doing?
Thanks.
She initially gave him a deposit and a first payment when he started as agreed. Yesterday he has said that due to other commitments he is unable to finish the kitchen and we should either find someone else to do it or agree a date with him at some point in the future when he might come back. During fitting the wall units he drilled right through the wall paper into her dining room and made a hole which has also dislodged an area of plaster behind the wall paper. We asked him to rectify this but he hasn't mentioned it and not given us any details of his insurance so that she can have it repaired.
Any advice as to what we should be doing?
Thanks.