Alarm gone pear shaped...

[maf20]

Whilst on holiday, the person looking after our pets has done something to our alarm system.

I set it as normal, earlier today. However, when I came back, the timer 'beeps' were still going and it hadn't set. As soon as I came in the house, the alarm engaged. Our usual code doesn't do a thing to it, and it was going off for over an hour and twenty minutes.

I turned the fuse off, for the alarm. Eventually, I'm guessing the batteries have run out?

Does anyone know why my alarm has done this and how I can get it back to normal? I've also disconnected the control panel/keypad. Don't want to reconnect in case it all goes off, again!

The alarm appears to be a Eurosec P5208.

Thanks

 

[sparkymarka]

if your code does not work how did you set it ? quick full ? or just put code in ? they may have altered your code by mistake.

 

[maf20]

To be honest, we've never had the proper code since we moved into the house. A guy serviced it for us, shortly after we moved in, and left us with an engineer's code. He said he'd get back to us with a proper code. Anyway, the company went bust a few weeks later and that was the end of that.

So we've always set it by punching in the engineer's code and then pressing 'yes'. I think what might have happened is that I pressed 'quick', meaning I didn't need to enter the code. I'm then assuming that it won't let me unset it unless I use a proper code, which we've never had.

Also, some of the setting have defitinely changed, since we've been away. I left the house, earlier, having set the alarm. When I came back, three hours later, it still hadn't set properly and was beeping away.

Thanks

 

[sparkymarka]

you need the customer code, you can set it ok by the engineer code BUT if you use thw quick set function ( if enabled ) YOU will need the customer code to switch it off.... good news if you have the engineer code you can reset the system to factory defaults. PM for details