Any iTunes experts on here?

[RigidRaider]

I downloaded the latest version of iTunes but didn't switch off the computer and restart, I carried on using iTunes instead. I have tried offing the computer and rebooting but no change.

Now it doesn't want to work. If I try to open it, uninstall it or reinstall it I get the following message:

"This action is only valid for products that are currently installed"

Then I get:

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.

What the hell does all that mean?

 

[Softus]

Surely you must know the answer you're going to get?

Uninstall iTunes, restart the PC, then install iTunes, following the instructions precisely, including rebooting when it asks you to.

 

[diy_darren]

It's pretty rare you are the first person to experience a particular software error. Googling for iTunes error_msg (replace error_msg with all or some of the error text) gives a few helpful looking results.

The one below should get you sorted;
http://discussions.apple.com/thread.jspa?messageID=6048447

 

[RigidRaider]

Thank you, thank you, thank you, my friend! You have saved my life! I was awake at 03:30 worrying about this, sat down and tried your suggestion and - SUCCESS!

I see you are in Cambridge - shame, if you were in Lancashire I'd have gladly stood you a pint... or four!

Many thanks again.