I was changing into my shoes at the golf club on Friday and spoke to an elderly member who seemed to ignore me. I have done building work for this man in the past.
I spoke louder so he could hear me, when he replied "i won't make conversation with a man prepared to rip me off!"
I confronted him about it, totally confused and did not know what he was talking about. He claimed i had overcharged him for "a little roofing job".
The job was 10 years ago.
Luckily i kept records and had a look through them when i got home. Sure enough i found the job and revealed we had worked at his house for just under 3 days, but i could not remember exactly what it was we had done. So, i phoned him.
He said "i have the bill here and it stated plastering sand, bell bead, cullamix...etc etc.."
I immediately remembered that we had rendered and tyrolened the entire side of his long garage as well as roofing work and other sundries. Straight away i mentioned this to him. He was silent for a couple of seconds and said "i don't remember you doing that!"
The next day i wrote him a letter asking him to either clarify where i had ripped him off or to accept he had made a mistake. He returned from a short holiday last night, phoned me and apologized humbly and unreservedly.
This man held a grudge for 10 years and never confronted me. By the way, he is a retired bank manager!
I spoke louder so he could hear me, when he replied "i won't make conversation with a man prepared to rip me off!"
I confronted him about it, totally confused and did not know what he was talking about. He claimed i had overcharged him for "a little roofing job".
The job was 10 years ago.
Luckily i kept records and had a look through them when i got home. Sure enough i found the job and revealed we had worked at his house for just under 3 days, but i could not remember exactly what it was we had done. So, i phoned him.
He said "i have the bill here and it stated plastering sand, bell bead, cullamix...etc etc.."
I immediately remembered that we had rendered and tyrolened the entire side of his long garage as well as roofing work and other sundries. Straight away i mentioned this to him. He was silent for a couple of seconds and said "i don't remember you doing that!"
The next day i wrote him a letter asking him to either clarify where i had ripped him off or to accept he had made a mistake. He returned from a short holiday last night, phoned me and apologized humbly and unreservedly.
This man held a grudge for 10 years and never confronted me. By the way, he is a retired bank manager!
