Bathroom tap

8 Dec 2011
Reaction score
United Kingdom
Hello. My bathroom tap stop working and I was told by crosswater that it needed a new cartridge. I replaced the cartridge as adviced following the manual but now when I turn the water on the water doesn't stop running throught the tap. Please help as I am now so frustrated about it and I don't really have a fund to call a plumber. Many thanks
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The new cartridge must be exactly the same length as the old one.....can you pop it out again and compare them side by side?
John :)
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Was there a thin rubber washer on the base of the new cartridge - and did the old one bring its washer out with it?
Failing that, the cartridge could be faulty - if you look at it end on you can see the ports opening and closing as you turn the thing.
John :)

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