I certainly don't mean Worcester although they used to make a few good boilers 230s etc. They have the largest advertising budget but IMHO make some very mediochre boilers...vastly overated.
Wouldn't touch WB with a barge pole
Well gas4you you are the prime example. You have willingly taken bribes from Ideal to install their appalling boilers. How do you feel knowing you have left a trail of customers lumbered with a pile of s***te that will cost them a fortune (and often faced with having to have a dubious extended warranty).
Wrong, I unfortunately was fitting Ideals before any incentives were offered
I carried on fitting them through ignorance at that time, certainly not because of any bribes
All my 'points' were back dated. Where do you get your info about carp boilers? On here
Do you have no moral obligation to your customers?
Actually I do. How many other installers do you know of that still take up a customers case with a faulty boiler that may be 2 - 3 years OUT of warranty. I do every time, for no cost to the customer and have about a 95% success rate in their favour. It's who you know and how you put it across.
The only reason Ideal stay in buisness is due to your unethical practice.
Ideal stay in business through getting the likes of warmfront to fit their boilers, not me. You obviously haven't a clue about my business ethics. As said above, I honour my commitment to customers well after the warranty expires. I ALWAYS get a boiler up and running again for the least cost to the customer, regardless of whether I take payment or charge nothing. Being ethical, moral and honest pays great dividends in repeat business from recommendations
Do you tell the customers about the kickbacks?
I didn't with Ideal as, as I have said I only found out afterwards. With all boilers I have fitted under the A1 scheme, I have always informed the customer that they get the boiler at reduced cost and I got the £50 incentive for fitting them on that scheme. With the £275 grant for taking out storage heaters I ALWAYS informed the customer that I would keep my £50 and credit them with them the remaining £225.
Customers rely on the installers judgement and good advice. Everyone in the trade know the comapny make the worst boilers.
Yes I agree, whilst I take responsibilty for my judgements and recommendations, one cannot be expected to know a manufacturer is producing carp boilers when they are first introduced. Are we expected to fit a new boiler then wait 2-3 years before we fit the same again incase they prove to be carp design etc
The ultimate p**s take must be Baxi's Duotecs with the £200 cash back. If I thought it would make any difference I'd see if the OFT would have a look but having just kicked the farmers and small retailers in the balocks they are only concerned with looking after big buisiness.
Perhaps I'm out of touch...I certainly feel an outsider. As a new entrant not so long ago the sheer dishonesty and coruption within the industry from both the manufacturers and installers left me totally dissallusioned.
Yes I feel you are out of touch and lacking in everyday experience with these matters.
See how
you are doing in a few years and see if you can match my honesty, integrity and customer satisfaction rates. I'm obviously such an un-ethical, immoral and rip off installer (
NOT) that nearly all of my customers always stop me in the street to ask after my health, family and how I'm doing with my business
They always ask me back for annual servicing and any other work they need doing as well
How about you
