I was in a similar situation back in December and did a lot of research into which boiler to go for. I agree that some installers seem to favour particular makes, a lot of times because they are accredited installers for that manufacturer.
The chaps I went for in the end did it properly in my opinion, figured out the size of boiler required for my circumstances and then gave me the most suitable boiler from about 5 different manufacturers and told me the pros and cons of each.
Worcester does seem to be living on past glory like was said earlier - no longer manufacture all the internal parts themselves but buy cheap foreign parts. (disclaimer: what I was told, so don't know if that is a fact or not).
The chaps I went for in the end did it properly in my opinion, figured out the size of boiler required for my circumstances and then gave me the most suitable boiler from about 5 different manufacturers and told me the pros and cons of each.
Worcester does seem to be living on past glory like was said earlier - no longer manufacture all the internal parts themselves but buy cheap foreign parts. (disclaimer: what I was told, so don't know if that is a fact or not).
If the boiler is installed by an onstaller accredited by the manufacturer then often the manufacturer's waranty offered to the customer is longer than it would be if the boiler was installerd by an independent ( not accredited ) installer. This extended waranty does encourage the customer to use an accredited installer ratehr than an independent. Being accreditted would bring more work to an installer.
The question is does an accreditted installer always do a better installation than a competent and experienced independent installer ?
The question is does an accreditted installer always do a better installation than a competent and experienced independent installer ?
Interesting point. Even independents have their preferred brand.
I know a very good Indy installer. He prefers to install ideal logic boilers and swears by them. He tries to convince all his customers to install these. He prefers them because apparently they're the easiest boilers to install, maintain and repair. Also parts are easy to come by and cheap.
I was tempted by his arguments but had already bought a Baxi main eco elite so he installed that for me.
Being "accredited" does not mean that one is not independent. I'm accredited with Wooshitter, Faillant Shiessmann, Baxi, Atag, Faketag, and I think Ideal and Vokera.
As well as Intergas of course.
As well as Intergas of course.
"Accredited", IMO, is a disgraceful con, the levels being based on turnover of a manufacturer product rather than skill, value or customer satisfaction.
To any potential client: Ask your preferred supplier if they will intervene or stand by their product being fitted badly/poorly/dangerously.
This is, of course, not to say any particular accredited installer is doing anything wrong, or is shoddy.
To any potential client: Ask your preferred supplier if they will intervene or stand by their product being fitted badly/poorly/dangerously.
This is, of course, not to say any particular accredited installer is doing anything wrong, or is shoddy.
To be fair, all of the companies I listed above had decent training courses (especially the Vokera ones courtesy of VC, Vaillant however required a lot of arm pulling to get to the level 2 course which was proper hands on rather than the sales exercise that was level 1.
Even the Wooshitter course was well done as they dedicated the sales crap to the first hour or so, then cracked on.
Intergas... Well.... Erm.....
Even the Wooshitter course was well done as they dedicated the sales crap to the first hour or so, then cracked on.
Intergas... Well.... Erm.....
you were doing so well with your word manipulation until you got to Baxi. How about:
Bax-wee : baxi
Ashag : atag
Shiitedeal : Ideal
Voklamidiya or Vaginakera: Vokera
Interbypass or Shiittergas : Intergas
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Not at all! It’s just risk management by the manufacturer against warranty callouts... however, by attending the training courses on specific products, you do get to learn peculiarities and errors and omissions of the, sometimes ambiguous, MI’s... as others have stated above.
But aren't the peculiarities and errors and omissions of the MI something a competent technician / engineer would discover when installong the boiler in question. It beggars belief that a manufacturer would be aware of peculiarities and errors and omissions and not correct the MI accordingly.
"Accredited" installers are a marketing tool. A customer is looking for a new boiler to be installed. Using an idependent non accredited installer of brand X will provide the customer with a 5 year warranty and using an accredited intaller of brand Y will provide the customer with a 10 year warranty. That extended warranty means that in most cases the customer chooses brand Y.
As Dan has mentioned some "independent" installers may be "accredited" by several manufacturers. But I still say the "acreditation" by brand name will influence the customer to that brand (or brands) that have acredited that installer.
It happens though.
It ain’t an Ideal world Bernard.... let me rephrase that... it ain’t a perfect world!
Phew! Nearly promoted a boiler brand there
To add... grapevine discussion between fitters, engineers, manufacturer tech guys and reps happens a lot faster (and more often) than updating and reprinting expensive manuals.
which can lead to Joy and Satisfaction for the discerning customer
OOoopps Ignore the capitals.
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which can lead to Joy and Satisfaction for the discerning customer
OOoopps Ignore the capitals.
Very good... get Baxi-n your box!
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