Sorry if this is the wrong place for this post, but we've just had a new phone line put into a new build and they are saying only the master socket is connected and not the other three - question is can I connect these up myself and how difficult is it? The builders said all the wiring is there.
BT phone points
- Thread starter squidward
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Who's they?
We moved into a new unit, had requested two lines, both were 'in place' but needed a BT-engineer to activate (and they were so nice, they even 'moved' the socket to a more convenient place for me).
We moved into a new unit, had requested two lines, both were 'in place' but needed a BT-engineer to activate (and they were so nice, they even 'moved' the socket to a more convenient place for me).
Are you sure they don't have plans to come back and activate the other points, or didn't you (or your builder) arrange for that?
Ah.
I'm sure someone here knows how to connect them your self, see the post of Johnny-T
I'm sure someone here knows how to connect them your self, see the post of Johnny-T
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Another diy site might know ... http://www.diydata.com/projects/telephone_socket/telephone_sockets.htm
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Colours are sometimes moxed ip, but generally, Blue/White to 2, White/Blue to 5 and Orange/White to 3.
If not those colours, use the same throughout, connecting in parallel all the way.
If not those colours, use the same throughout, connecting in parallel all the way.
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I have just finished work on a large site with 135 apartments where i was involved in the comms system. Electrical contractor wired all BT's stuff, but then BT just came and terminated their own NTE5 master points and weren't interested in connecting up the cabling to bring the other six extension sockets into circuit. The people who move in just have the master socket in the lounge working. The lucky ones mention it at the right time, and I go and connect for them, (at no cost!), the unlucky ones just have a phone point in the lounge.
As johnny_t says you can connect the wiring yourselves, but if it produces a fault that you subsequently call BT out for, they WILL charge you. Undo the two small screws on the front plate, and half of it comes away. There are four connections on the back of this unit, numbered 2 3 4 & 5. Go and look at one of the extension sockets that doesn't work and note which colour goes to which connector. Buy a cheap disposable "Krone" type telephone insertion tool to push the sires into the appropriate connectors. DON'T be tempted to use a small screwdriver, it'll wreck the connections, and cause problems in the future.
This should sort your problem. If buy chance when you reconnect the socket the extension phones start to ring constantly, you've got the polarity wrong, so reverse 2 & 5.
As johnny_t says you can connect the wiring yourselves, but if it produces a fault that you subsequently call BT out for, they WILL charge you. Undo the two small screws on the front plate, and half of it comes away. There are four connections on the back of this unit, numbered 2 3 4 & 5. Go and look at one of the extension sockets that doesn't work and note which colour goes to which connector. Buy a cheap disposable "Krone" type telephone insertion tool to push the sires into the appropriate connectors. DON'T be tempted to use a small screwdriver, it'll wreck the connections, and cause problems in the future.
This should sort your problem. If buy chance when you reconnect the socket the extension phones start to ring constantly, you've got the polarity wrong, so reverse 2 & 5.
Perfect post from 1974stephen! I would add one thing - don't buy a cheap tool, buy a proper one. M*plin sell one that's adequate for merely £15 or thereabouts, which is nothing compared to the expense of a tradesman or the frustration of a plastic one that can wear out.
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