Can it really be that difficult?

[whistler]

My daughter lives in rented accomodation and the central heating boiler has developed a problem - basically the pilot light will not stay on. Her landlord called in the 'expert' yesterday who spent a few hours tinkering with and at the end of the day declared he needed to get a new part and would be back. He returned today fitted the new part but it did not fix the problem.

He called for reinforcements in the form of another 'expert' and together they have spent all day working on the boiler. At 6pm they muttered something disapeared out of the door and drove off into the sunset. It remains to be seen whether they will return tomorrow.

I don't have a lot of detail, but its a smallish Baxi wall hung boiler, must be about 5 years old based on the age of the house. They had left the cover off and I had a quick look at it and really theres not much inside it.

Question is, with a modern boiler and a 'competant' engineer, can it really be that difficult to identify and correct a fault like this?

 

[kevplumb]

Question is, with a modern boiler and a 'competant' engineer, can it really be that difficult to identify and correct a fault like this?

excuse me in advance

 

[wilhelm]

granted

 

[kevplumb]

'competant' engineer,

i riterate

tony has the right idea NO FIX NO FEE

i have seen these planks mesen

 

[wilhelm]

ffs . keep it clean.

 

[Gasguru]

Went to a job today on a Halstead Ace.

Customer had already had someone else out to look at boiler.

They had charged £160 just to tell them it needed a new pump and were going to charge another rip off rate to change it.

Takes all of 2 minutes to diagnose the jammed pump (especially since the boiler has a diff flow switch).

Customer then proceded to pay Halstead price for a 5m Grundfoss head with the intention of doing it himself.