Hi - Have been looking for advice regarding what a builder's responsibilities are when causing mess/damage to a client's property.
My scenario is that I have had a loft conversion carried out and as part of putting in new walls downstairs for stairs to go up into the roof, there had to be a fair bit of plastering done. Unfortunately the plasterer did not put any sheets down to cover our floor, which is parquet. They did send a cleaner round to try and clean up the mess, but the cleaner baulked at the work and as much as they tried to clean, in the end we still have a lot of plaster on the flooring. The building firm have said that this cleaner was sent "in goodwill" and will not be paying for any more cleaning despite there being a significant amount of mess left.
This is what the plasterer did.
And this is after the attempt to clean it.
Am I being unreasonable in expecting this to be repaired/cleaned properly?
Any comments appreciated.
My scenario is that I have had a loft conversion carried out and as part of putting in new walls downstairs for stairs to go up into the roof, there had to be a fair bit of plastering done. Unfortunately the plasterer did not put any sheets down to cover our floor, which is parquet. They did send a cleaner round to try and clean up the mess, but the cleaner baulked at the work and as much as they tried to clean, in the end we still have a lot of plaster on the flooring. The building firm have said that this cleaner was sent "in goodwill" and will not be paying for any more cleaning despite there being a significant amount of mess left.
This is what the plasterer did.
And this is after the attempt to clean it.
Am I being unreasonable in expecting this to be repaired/cleaned properly?
Any comments appreciated.
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