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Desperate for boiler help

Discussion in 'Plumbing and Central Heating' started by Gcampbe5, 25 Feb 2016.

  1. Gcampbe5

    Gcampbe5

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    Hi,

    My poor parents got a Glow worm ultracom 2 cxi climapro 2 Rf boiler installed and the guy who installed it has it so their heating comes on at 3pm. They are cold at 11am, how do they override the program when they feel like it?
    Any help greatly appreciated.
     
  2. polesapart

    polesapart

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    Last edited: 26 Feb 2016
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  4. Agile

    Agile

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    Part of the procedure for installing a boiler requires the users are instructed in how to use the appliance and controls.

    But some older people do find them confusing.

    I reluctantly fitted a wireless programmable thermostat for a 93 y.o. lady on the basis the daughter would take care of showing her how to use it.

    I have to say she took to it very well and carries it around the house. But she does have a computer and the internet.

    Tony
     
  5. easyflow

    easyflow

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    Iv got to defend engineers here, on several occasions Iv gone over and over the procedure to use the boiler
    and I still get the expected phone call that the heating is not working.
    Even with simple controls,

    Seems some people just need a bit more time.
     
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