DO 134

[studentspark]

I can only presume the suppliers want to wash their hand of such responsibility, because it is increasingly not practical to call them out.

Such a basic and fundamental part of electrical work, but every time I try to organise, its as if I am the first person trying to do so.

The temporary isolation I am currently trying to sort involved nearly two hours on the phone, speaking to 5 people, and still no date, as they now require a letter from the home owner giving authorisation, Then they will get back with a date, at least 10 days waiting time

EDF.


The whole business is a mess and will put people a risk because they will not bother.

 

[RF Lighting]

Erm not really sure what you're on about TBH.

 

[studentspark]

Pulling the fuse apparently its a DO 134 in DNO speak

 

[Iggifer]

Just get the supplier to come and fit an isolator, might charge for it but they'll give you a date there and then, and then they don't need to re-attend to re-energise

 

[studentspark]

They do not fit isolators any more. So they say

But when the lad turns up , find out is only a pulling the fuse job, coming back later to put it back in, they usually do fit an isolator, so they don't have to come back.

 

[Iggifer]

Well if they do it that way and don't charge to do it, all the better: assuming you can get them to actually come out.

 

[studentspark]

Thats the point, getting them out.

The lack of training of telephone staff is in my opinion corporate neglect.
Its not the fault of the person on the phone. Its a failing of the companies.

I guess when they bought into supplying power they thought they only had to sit there and count the money, not actually service the equipment