Chaps dont fall out over my posting, as I have said you assistance in the past has been brilliant.
Just a quick updater, checked fittings he had put in inserts. As regards what sort of plumber was he. Well he was recommended to my pal by a fellow U10's Football spectator! He has been in the game since he was 18 and has worked up to very recently with the same organisation, Birmingham City Council.
A video of the cascading water has been taken and numerous photos of his "workmanship", you would not believe one connection, he has taken four (4) plastic joints to join two pipes no more than 8 inches apart!
I have told the couple to ask for a full detailed invoice from him and then the extra work involved for damage etc can be discussed. The kitchen ceiling alone which was bulging, drilled a hole to release water, will run to a couple of hundred, blown tiles, electric inspection as water ingressed sockets etc, etc. Have to be careful as my pal is weak and could be talked into paying up in full, told him to act professionally.
As a final aside if some were thinking that anyone can have an unfortunate accident and have a leak, I found out this morning that water over a period of 8 days cascaded through the ceiling on no less than 5 occasions. I did ask if his mode of transport was a covered wagon!!
You guys have no competition keep up the good work, Cheers.