Hello,
Back in August I purchased a HIkvision 8 Channel Turbo HD 3.0 DVR (DS-7208HUHI-F1/N) from CCTV Direct Online.
I have the DVR installed with eight cameras, each camera has its own power supply.
Today channels 5, 6, 7 & 8 of the DVR do not seem to be functional. Channels 5, 6 & 7 show no video at all, and channel 8 has a grainy video with multiple lines through it.
Channels 1, 2, 3 & 4 work fine.
When I connect any of the cameras from channels 5, 6, 7 & 8 to channels 1, 2, 3 & 4 they work fine. So I am happy that the cameras are no the issue.
It seems that the DVR itself is suffering a technical fault.
Does this seem like a fair assessment or am I possibly missing something?
Is this known/common fault with these DVRs?
Does anyone have any experience with CCTV Direct Online? Are they likely to resolve this issue as in warranty without any fuss or am I going to have a battle?
Thanks in advance for any advice.
TF
Back in August I purchased a HIkvision 8 Channel Turbo HD 3.0 DVR (DS-7208HUHI-F1/N) from CCTV Direct Online.
I have the DVR installed with eight cameras, each camera has its own power supply.
Today channels 5, 6, 7 & 8 of the DVR do not seem to be functional. Channels 5, 6 & 7 show no video at all, and channel 8 has a grainy video with multiple lines through it.
Channels 1, 2, 3 & 4 work fine.
When I connect any of the cameras from channels 5, 6, 7 & 8 to channels 1, 2, 3 & 4 they work fine. So I am happy that the cameras are no the issue.
It seems that the DVR itself is suffering a technical fault.
Does this seem like a fair assessment or am I possibly missing something?
Is this known/common fault with these DVRs?
Does anyone have any experience with CCTV Direct Online? Are they likely to resolve this issue as in warranty without any fuss or am I going to have a battle?
Thanks in advance for any advice.
TF