"faulty?" TV?

[Steve]

I have a Toshiba LCD screen, had it for about 10 months now. The retailer has since gone bust (about a week after my purchase, empire direct).

The fault is speaker murmur - the speakers rattle when playing speech or other low frequency sounds. Its not very noticable, but I notice it and consider it a fault, though a minor one.

What would be the best way of getting this minor fault repaired under warranty? Does the warranty, indeed, still stand?

 

[PrenticeBoyofDerry]

Try contacting the manufacturers

 

[Steve]

Try contacting the manufacturers

My worry was they'd tell me to contact the retailer - is there anything in the SOGA that says about retailers going bust?

 

[PrenticeBoyofDerry]

I'm not sure but you'd think if the manufacturers had sold equipment to a business that had gone bust, they would honour the warranties.

 

[Steve]

Might try it. I always have doubts / feel guilty about claiming on a product with such a minor fault though.

 

[Stivino]

If someone takes over the business, do they also have to honour the warranties?
There's lots of stuff on the net re Empire direct warranties.

http://en.wikipedia.org/wiki/Empire_Direct

http://www.avforums.com/forums/lcd-televisions/916723-empire-direct-extended-lcd-warranties.html

 

[RF Lighting]

My samsung telly did that, so I just run the telly through my Dolby Pro-Logic II amp and 7.1 surround sound speakers.

Simples

 

[Steve]

My samsung telly did that, so I just run the telly through my Dolby Pro-Logic II amp and 7.1 surround sound speakers.

Simples

Flash git. I have a Logitech 5:1 system. Its very good. Dolby PLII with THX and DTS, whatever they are. My neighbours think its good too.

 

[dave.m]

Steve,
How did you pay for it?
If credit card, contact your card provider.

Also

Toshiba Consumer support:
http://tinyurl.com/y9ovqps

Phone, email, write or even smoke signals, all the addresses are there.

dave

 

[Steve]

cheers dave.