Fecking JCC

[Lectrician]

Just fitted out an entire LARGE room with 25 ELV downlights with JCC trannies.

Fitted the lot, and when doing so, noticed the trannies where green in colour, not the usual grey. Still, they were 12v 20-60VA, and dimmable, so thats fine.

Turned them on, and as expected, most of them came on within 2 seconds or so - Soft start tranny. However, atleast 50% remained off. I left it for a while, and as I did, the remainder of the lights started to ping on - the whole room was lit inside approx 3mins.

Rang JCC tech, and they said the trannies where buggered, and to get the wholesaler to swap them, and to a new model aswell - 4303 I recall. The chap also said that several people had complained recently, so he assumes a dodgy batch.

Wholesaler rang JCC sales to get authority to swap out the trannies, and sales are denying a problem! Despite the fact that the model I fitted is now discontinued as of next week, and the new model superseding it!

So - I know I will get the trannies replaced, as the wholesaler will sort this with JCC one way or the other even though they deny a problem - they are still faulty. However, to change 25 trannies means dropping 25 lights from the ceiling and swapping them over. A few hours work. And who pays for this!?!

 

[Adam_151]

However, to change 25 trannies means dropping 25 lights from the ceiling and swapping them over. A few hours work. And who pays for this!?!

I suppose you could try and recover the costs from your wholesaler, as you are suffering costs due to them supplying non fucntional parts to start with, who should then in turn be able to recover them from JCC

Though I'm not sure exactly where you stand with this, I know that in a sale to an individual that the Sale of goods act forms the basis of the contract that underlies the transaction, however I'm not sure this act applies to business transactions, so what form the contract with them would take (in the absence of a properly drawn up one that gets signed) I don't know

 

[Lectrician]

Had a call from the wholesaler - JCC have agreed to replace all trannies, even the ones that appear to have no fault currently.

However, under the terms of their contract they only have to repair or replace. MY wholesaler did question who pays for the time to replace them.

Guess I will have to send the cheapest apprentice in to do it

 

[bernardgreen]

However, under the terms of their contract they only have to repair or replace. MY wholesaler did question who pays for the time to replace them.:

Similar thing with some comms equipment last year. Manufacturer couldn't pay consequential losses ( labour and travel expenses ) but did agree to sell the next two orders at cost ( about 70% discount ) as in-direct compensation.

 

[securespark]

I did once get a certain wholesaler to recompense my labour from a job that fell through because they could not get the parts in time...

 

[Chivers7]

I always test my Christmas tree lights before putting them on the tree, i suggest you do something similar in future

 

[RF Lighting]

Yeah cos its really practical to test 25 brand new transformers before installing them

Where I work we fit thousands of trannies every year. Are we supposed to test every one of these before we install them? I would be mighty peed off too if brand new trannies failed like that.

Speaking of which the replacement 105VA transformer I fitted in my bathroom last monday has already stopped working (Its made by eterna)

 

[securespark]

Eterna last the opposite of their name - if you see what I mean...

IBL used to be excellent. I fitted some of their cylindrical trannies in my Ma's kitchen in early 1990's & not one has failed yet.

 

[baldelectrician]

had a similar problem with JCC trannies last year.

Wouldn't dim (tried 3 dimmers and 2 sets of trannies). Ended up ripping them all out and putting in GU10's. All fine.

JCC tech couldn't tell me what brand of dimmers worked with their trannies. 'THEY MUST HAVE CHANGED COMPONENTS IN THE FAR EAST' was the unhelpful answer.

Haven't bought a JCC tranny since.

I use GU10, buit if i need a ELV light then si-lite have been ok, not dimmed them yet.

 

[RF Lighting]

We had a big problem with si-lite trannies failing a few months back. I must have swapped out 20 of their trannies which had failed on various jobs. They seemed to have a major dislike of being dimmed.

The best we have found are collingwood or reggiani.

 

[Lectrician]

I always test my Christmas tree lights before putting them on the tree, i suggest you do something similar in future

Thanks for tip I will also make sure I check every double socket before I fit those, and each pendent drop too. Heck, I will even meggar every length of cable before I pull it in.

 

[bernardgreen]

Wound transformers, real transformers, are so much more reliable than low build cost switch mode power supplies that are sold as electronic "transformers" for lighting systems

 

[toasty]

I always test my Christmas tree lights before putting them on the tree, i suggest you do something similar in future

Actually 20 ish lights , 240 volt supply, 12v lamps, why not just connect them all in series!! Then you don't need the transformers!!

No need to thank me!

..I'll get my coat

 

[dannyboi2003]

I've always used the premium transformers at TLC made by Varilight, have five of them dotted around the house and have never had a problem. Also used them at my uncles house with no problems.

http://www.tlc-direct.co.uk/Products/LTYT70.html

All the best
Dan

 

[securespark]

Sorry to put the very worn Osram hat on YET again, lads...I use Halotronic trannies - never had a problem.