Hi,
I and others are experiencing permature battery failures on these units and wish to replace the system.
2 core and earth FP200 fire cable was laid ready for 2x Grade A systems to be installed in 2x flat conversion.
A certified Fire Risk Assessor was brought in, but told me that the property only required a Grade D system, and if a Grade A was installed he would have me RIP it out and replace it with a Grade D.
For the replacement, I wish to avoid wireless if possible, could the 3 core be used (L&N + Interlink), with an earth taken from an adjacent light fitting, or L,N&E all from the light loop, and just one of the cores of the FP200 for ther interlink.
Can you buy a Grade D system with a central battery ? A Grade A system requires weekly testing (which I already have in another property), but which is not required.
And 16x units, all with separate batteries seems more probable to be a nuisance, so many posts online with folk being woken in the middle of the night by a variety of different manufacturers detectors failing batteries. Central Battery backup in my experience removes this 'nuisance'.
My expectation is that the units should last at least as long as the 10 year period, warranted for the battery. But I am sceptical now. Can any one steer me to a Grade D where the batteries do last 10 years.
Unsure why the 'sealed' backup battery does not get a top up from the mains, would that not help.
AICO is in the running, any premature battery failures like this experienced.
Here's some more detail:
Wireless Fire Angel WST-230 and WHT-230's mains with battery backup were installed, had to be wireless as I did not have 4 core cable. These are supposed to have a 10 year warranty to cover the 'sealed' battery life, so you would expect them to last at least 10 years without complaint.
However, after just two months of operation we have experienced 3x battery failures across the two flats, with the units chirping, waking up our tenants in the middle of the night, and subsequent calls to me to sort out. The SMART silence feature only works for 8 hours, and then only 10 times, then it goes into SOS alarm sounder mode, along with other units chirping, something that happened on the most recent failure, and whilst I was away on Holiday.
Looking at the Fire Angel Trust Pilot reveiws
https://uk.trustpilot.com/review/fireangel.co.uk
it appears that battery life is much in question, with many reviews cursing the units chirping at night after the batteries failing prematurely, failing sometimes within a couple of months of installation, but none seeming to last more than a few years.
I have a couple of non mains units Fire Angel units in my mothers house, and both have failed with ina few short years.
I have called one well known reseller of Fire Angel equipment, and battery failure with these is there number one reason for return - amongst a varied catalogue of Fire Equipment they sell.
There are 16 interlinked units across 2 flats, I can only assume going on observed and experienced failure rates, I will get on average 3 failures per year over the next 5 years. That is unacceptable, I purchased the system assuming a minimum 10 year life.
Fire Angel's tech have explained the reseller will replace any units when they fail free of charge in the 1st 12 months, then they will for the next 9 years after that (at their discretion), but my issue is I don't want them to fail, I want them to live the expected warranty life, and I'm sure my tenants do not want to be woken up in the middle of the night every 4 months for the next 5 years.
I have asked for a full refund, but FA will not move.
I feel its not fit for purpose.
And the interlinked nature of the system really doesn't help when units prematurely fail like this.
I and others are experiencing permature battery failures on these units and wish to replace the system.
2 core and earth FP200 fire cable was laid ready for 2x Grade A systems to be installed in 2x flat conversion.
A certified Fire Risk Assessor was brought in, but told me that the property only required a Grade D system, and if a Grade A was installed he would have me RIP it out and replace it with a Grade D.
For the replacement, I wish to avoid wireless if possible, could the 3 core be used (L&N + Interlink), with an earth taken from an adjacent light fitting, or L,N&E all from the light loop, and just one of the cores of the FP200 for ther interlink.
Can you buy a Grade D system with a central battery ? A Grade A system requires weekly testing (which I already have in another property), but which is not required.
And 16x units, all with separate batteries seems more probable to be a nuisance, so many posts online with folk being woken in the middle of the night by a variety of different manufacturers detectors failing batteries. Central Battery backup in my experience removes this 'nuisance'.
My expectation is that the units should last at least as long as the 10 year period, warranted for the battery. But I am sceptical now. Can any one steer me to a Grade D where the batteries do last 10 years.
Unsure why the 'sealed' backup battery does not get a top up from the mains, would that not help.
AICO is in the running, any premature battery failures like this experienced.
Here's some more detail:
Wireless Fire Angel WST-230 and WHT-230's mains with battery backup were installed, had to be wireless as I did not have 4 core cable. These are supposed to have a 10 year warranty to cover the 'sealed' battery life, so you would expect them to last at least 10 years without complaint.
However, after just two months of operation we have experienced 3x battery failures across the two flats, with the units chirping, waking up our tenants in the middle of the night, and subsequent calls to me to sort out. The SMART silence feature only works for 8 hours, and then only 10 times, then it goes into SOS alarm sounder mode, along with other units chirping, something that happened on the most recent failure, and whilst I was away on Holiday.
Looking at the Fire Angel Trust Pilot reveiws
https://uk.trustpilot.com/review/fireangel.co.uk
it appears that battery life is much in question, with many reviews cursing the units chirping at night after the batteries failing prematurely, failing sometimes within a couple of months of installation, but none seeming to last more than a few years.
I have a couple of non mains units Fire Angel units in my mothers house, and both have failed with ina few short years.
I have called one well known reseller of Fire Angel equipment, and battery failure with these is there number one reason for return - amongst a varied catalogue of Fire Equipment they sell.
There are 16 interlinked units across 2 flats, I can only assume going on observed and experienced failure rates, I will get on average 3 failures per year over the next 5 years. That is unacceptable, I purchased the system assuming a minimum 10 year life.
Fire Angel's tech have explained the reseller will replace any units when they fail free of charge in the 1st 12 months, then they will for the next 9 years after that (at their discretion), but my issue is I don't want them to fail, I want them to live the expected warranty life, and I'm sure my tenants do not want to be woken up in the middle of the night every 4 months for the next 5 years.
I have asked for a full refund, but FA will not move.
I feel its not fit for purpose.
And the interlinked nature of the system really doesn't help when units prematurely fail like this.
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