Fitting a new fan oven

Well what do you know. Fitted and all works well (clock, heat, light) except the rear fan won't come on when you turn the oven (with the fan symbol) on. Rang them and Electrolux say it should come on straight away. Sending an engineer out the earliest on Friday. Back to square one but even worse as old oven has gone.
have you checked the timer? My AEG oven defaults after a power interruption to a setting where it waits for the timer to be set before it will turn on.
 
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