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Flatpack Manufacturing Error?

Discussion in 'General DIY' started by Radam87, 29 Aug 2020.

  1. Radam87

    Radam87

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    Hi all

    My partner bought a piece of flatpack furniture made by a company I've never heard of but who seem to be legit (Tvilum). It's a shoe-tidy thing.

    The issue is the predrilled holes (although they align on opposite pieces) have been drilled about a couple of centimetres too low so the doors catch on an attachment at the bottom and don't sit flush at the top. I've checked the manual and there appears to be only one way the thing will go together. I cannot see anyway that it could be user error but will hold my hands up in shame if it is.

    Their customer services have refused to communicate with me (they replied to say they only hold business to business contact) so I've had to contact the seller Abdads Furniture in Wales who have forwarded my issue. The only trouble is it's been two weeks ...

    Anyway my question is - despite computer-aided manufacturing and QA checks - how likely is it that mass produced furniture can still be subject to errors?

    For instance we've had bits from Ikea but never had an issue like this.
     
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  3. eta

    eta

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    photos would help to see the issues
    Its possible there may have been a bad batch , but i would suspect its setup on a jig and if the jig was set wrong on a shift then it would be quite a few items manufactured before it hits quality control , if they have such a thing.
     
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  4. freddiemercurystwin

    freddiemercurystwin

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    Or it's just user error.
     
  5. Radam87

    Radam87

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    Possible ...
     
  6. Stivino

    Stivino

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  7. Radam87

    Radam87

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    Yes 59003
     
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  9. Stivino

    Stivino

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    The assembly instructions are there too. Maybe you could compare them and double check that everything is correct?
     
  10. JobAndKnock

    JobAndKnock

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    In CNC manufacturing of wood components you can occasionally have components move on the bed of the machine, especially on the vacuum pod bed point-to-point CNC machining centres favoured by component manufacturers. Should have been picked up by QC
     
    Last edited: 29 Aug 2020
  11. foxhole

    foxhole

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    Is the floor it sits on firm and level? I.E not carpet .
     
  12. Careful_Bodger

    Careful_Bodger

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  13. johnny2007

    johnny2007

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    Useless to the op, but amusing.
    My friend when fitting flat pack furniture takes the instructions and throws them away.
    Then he mixes all the hardware in a bowl.
    Inevitably he ends up swearing like a sailor and with a few extra bits which he calls "the packing spacers" (with pre-drilled holes???)
     
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