Heating problem , please help

[ziggyboy]

Hi everyone ,

looking for some advice

Ive got a back boiler set up and last week when i clicked my thermostat on to call for heating the programmer went bang , I have had that replaced with exact same model and still no heating , I have joined the thermostat 2 wires together to eliminate the thermostat and still no heating , When i press the programmer for hot water the boiler fires up and hot water is good but when i call programme for heating the boiler does not fire up , Please help as it my mothers and she needs to be warm , we are in the middle of the country side and getting someone to look at it is a nightmare around here until next week

 

[dilalio]

Who replaced the programmer?
You or a tradesman?

 

[ziggyboy]

myself , the new one clipped back on , no connections or anything exact model and make

 

[dilalio]

What else does the installation have? is there an airing cupboard with hot water cylinder and are there one or two motorised valves in the airing cupboard. Is the system gravity or pumped?
Photos would help.

 

[ziggyboy]

system is there is a boiler behind gas fire and also a large tank upstairs above the boiler and then a small tank in the attic , cold water i think so i guess its gravity system , there is a pump downstairs near the programmer but i can't see any motorised valves , would they be upstairs on the large tank or possibly in the attic ?

 

[ziggyboy]

bump

 

[dilalio]

Photos

 

[ziggyboy]

im not there at them moment , back in morning sorry

 

[ziggyboy]

but then the problem is she has no broadband and i can't reply on here until i get miles out of the area she lives, she lives in a remote part of wales and people can hardly find it for anything and thats why its so difficult to get a plumber

 

[ziggyboy]

could it be a faulty pump ?

 

[AGAS]

has there been any electrical work completed

 

[ziggyboy]

has there been any electrical work completed

no , only the programmer going bang, when i switched the thermostat to call for heating the programmer starting clicking really fast and wouldn't stop , i have replaced this with exact same make and model and now it will not call for heating , when i call for hot water on programmer it works and the boiler lights up and hot water is good but boiler will not fire up if i call for heating with the thermostat set high and programmer calling for heat

 

[gazdaz36]

If you turn both the heating and hot water on at the same time do the radiators get hot?

 

[ziggyboy]

If you turn both the heating and hot water on at the same time do the radiators get hot?

No radiators never come on no matter what , thanks

 

[DP]

What fuse protects the electrics to the boiler. Bet it is a 13 Amp fuse.
My money is on the pump and possibly another programmer.