If you can't find a hot water cylinder, it is most unlikely to be hidden behind the gas fire... more likely you haven't got one and the hot water is supplied, when required, by the boiler.
I will keep quiet now because I'm not familiar with the problems of that type, and you may have a different kind of fault.
I will keep quiet now because I'm not familiar with the problems of that type, and you may have a different kind of fault.