Hikvision Doorbell Camera

[Steven Hamilton]

Hi, I'm having a problem installing the Hikvision Doorbell Camera DS KIS 603-P.
I have run cat 5 outside to the Bell & to the monitor.
Made it off with RJ 45's, carried out out a cable test which was fine.
Plugged in the Hikvision bell & Monitor & then into my TP Link 8 way switch which is already running 4 other bits of kit, so I know that the switch is working fine.
After plugging everything in I get nothing, no auto start up on any of the Hikvision kit, it's new out the box ?
I'm just downloading the Hikvision SADP tool to see if that would help.
Any help & advice would be most welcome.

 

[sparkymarka]

Does it need power ? Poe or 12v supply

 

[secureiam]

Believe it’s poe or 12V

 

[Steven Hamilton]

Hi guys, it's POE but when connected nothing power's up...

 

[accelerator]

Just to check, your switch is a PoE switch right?

 

[Steven Hamilton]

OK Accelerator it's a TP link TL SG108E Gigabit switch ?

 

[sparkymarka]

That’s not a POE switch ….as per photo …it would have PE in the part number not just E

 

[accelerator]

As above, it's not a PoE switch which means it can't supply power to PoE devices. You either need to buy a PoE switch, or you can use a PoE injector to supply power to the doorbell, or the doorbell might come with its own PSU which you need to connect. I think it's the latter in this case.

 

[Steven Hamilton]

Thank you very much for your help, I'll order one straight away... any recommendations on makes, be back for some more help I'm sure when it arrives lol.

 

[accelerator]

Did the doorbell camera come with a PSU? If so, can you use that?

 

[secureiam]

the kit may have one in, just have to check

 

[Steven Hamilton]

Thanks all, ordered a Hikvision POE switch now should be here in a few days.