Hollywood Mirror - Ambient LED Strip...

Joined
11 Sep 2012
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Location
Glasgow
Country
United Kingdom
Hello everyone

I purchased a Hollywood style make-up mirror for my wife at Christmas.

https://www.illuminated-mirrors.uk.com/rgb-isabella-hollywood-mirror.html

It has an ambient light for the wall in the way of an LED strip.

The company supplied it with a RGB light strip which emitted a low level light even when you turned it off via the remote. The company took it back and swapped out the strip for a white tunable one and yet the issue remains.

It has a tunable white LED strip and controlled by RF remote.

When you command light off via the remote it goes off though not entirely and being in a bedroom you can still see light emitting.

Why does it not turn off - see image.

Can it be fixed?

Kind regards, Gordon
 

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