Horstman/off peak time / hot water

Joined
9 Feb 2023
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Hello team , I have got Horstman tank boiler in my new house and I don’t understand how it works. I tried to set off peak timings I.e 11pm to 6 am. We got hot water for some days but then I got bill of £699 so I thought I kept it for long hours so I changed setting to 1hr (6am to 7am) but I didn’t get the hot water next day. Again I have set back from 11pm to 6am but I am not getting hot water now. Can you please guide me how to sort out this problem?
 
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do you know what model the timer is and what is heating the tank, gas or oil boiler or is it electric ?
 
It’s a Horstman electric 7. It’s electric tank heating in the house
 
have a watch of this and then come back...

In terms of off peak do you have economy 7 overnight tariff.
 
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Doex the tapwater get scaldingly hot?

What size and colour is your hot water cylinder?
 

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