How bad is our new roof? Photos in post

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A roofer who is also a surveyor helping out on an unrelated, non-roofing job raised a number of issues with our roof, that was redone a few months back. The roof was done by a respected firm, and we paid a premium over other quotes because we hoped to avoid future work and problems. Hopefully they'll be open to addressing reasonable concerns but we're a bit unsure what we should be asking for. I'd really appreciate some other views on if these are all issues I should raise with the original roofers and what I should ask for as a remedy, or alternatively pay to have fixed myself while there's scaffold up.

The render has cracked so I'll be raising that at the least. Are any of these minor quibbles that aren't worth worrying about? Any views would be much appreciated, thanks.

Images of the cracked render:

WhatsApp Image 2025-02-27 at 19.08.25.jpeg



WhatsApp Image 2025-02-27 at 19.12.28.jpeg

According to the critical roofer:
The tiles (49s) haven’t been nailed. He says because we’re within 1.5 miles of the coast, British Standards say every other course should be nailed;

They’ve put timber in two places at the valley to support tiles. This shouldn’t have needed to be done. One of the tiles has already dropped. He was concerned the timber will rot and then more tiles will drop. The roofer who did the job says the batten tilt under the lower eaves is fully treated and won't rot;

WhatsAppImage2025-02-26at13_00_00.thumb.jpeg.21a38d9316c77315d1c17711113f9a18.jpeg



WhatsAppImage2025-02-26at14_20_43.thumb.jpeg.67188afed32d7c6b38cff8a0adc37abc.jpeg

The felt and breathable membrane extend over the gutter - he says the felt should have started higher up and will rot, and water will be soaked up under the roof. The roofers fitted felt, breathable membrane and TLX Gold insulation;

WhatsAppImage2025-02-26at13_04_31.thumb.jpeg.16104249ba18b394085f12d0cac2d1a4.jpeg

Some of the lead hasn't had patination, harming the lifespan. He said the horizontal lead has had patination but the vertical hasn't in the picture below;

1740682932309.jpeg


Other concerns raised:
There should be lead straps securing the lead flashing.
There’s minimal headlap – he estimates 50mm, and you can see in many photos that previously there was more.
They should have used 38mm nails instead of 50mm, with the risk of piercing the insulation (which did happen). The roofer who did the job says that’s wrong and 50mm is the right size.

From inside the attic there are multiple examples of the nails coming through the insulation, eg:

1740701503685.jpeg


The whole roof:




WhatsAppImage2025-02-26at13_15_35.thumb.jpeg.0433d5384f64af4dc18271f787abe001.jpeg

Thanks again to anyone who can share any advice or words of wisdom on any parts of this post.
 

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A roofer who is also a surveyor helping out on an unrelated, non-roofing job raised a number of issues with our roof, that was redone a few months back. The roof was done by a respected firm, and we paid a premium over other quotes because we hoped to avoid future work and problems. Hopefully they'll be open to addressing reasonable concerns but we're a bit unsure what we should be asking for. I'd really appreciate some other views on if these are all issues I should raise with the original roofers and what I should ask for as a remedy, or alternatively pay to have fixed myself while there's scaffold up.

The render has cracked so I'll be raising that at the least. Are any of these minor quibbles that aren't worth worrying about? Any views would be much appreciated, thanks.

Images of the cracked render:

View attachment 374613


View attachment 374610
According to the critical roofer:
The tiles (49s) haven’t been nailed. He says because we’re within 1.5 miles of the coast, British Standards say every other course should be nailed;

They’ve put timber in two places at the valley to support tiles. This shouldn’t have needed to be done. One of the tiles has already dropped. He was concerned the timber will rot and then more tiles will drop. The roofer who did the job says the batten tilt under the lower eaves is fully treated and won't rot;

WhatsAppImage2025-02-26at13_00_00.thumb.jpeg.21a38d9316c77315d1c17711113f9a18.jpeg



WhatsAppImage2025-02-26at14_20_43.thumb.jpeg.67188afed32d7c6b38cff8a0adc37abc.jpeg

The felt and breathable membrane extend over the gutter - he says the felt should have started higher up and will rot, and water will be soaked up under the roof. The roofers fitted felt, breathable membrane and TLX Gold insulation;

WhatsAppImage2025-02-26at13_04_31.thumb.jpeg.16104249ba18b394085f12d0cac2d1a4.jpeg

Some of the lead hasn't had patination, harming the lifespan. He said the horizontal lead has had patination but the vertical hasn't in the picture below;

View attachment 374600

Other concerns raised:
There should be lead straps securing the lead flashing.
There’s minimal headlap – he estimates 50mm, and you can see in many photos that previously there was more.
They should have used 38mm nails instead of 50mm, with the risk of piercing the insulation (which did happen). The roofer who did the job says that’s wrong and 50mm is the right size.

From inside the attic there are multiple examples of the nails coming through the insulation, eg:

View attachment 374647

The whole roof:




WhatsAppImage2025-02-26at13_15_35.thumb.jpeg.0433d5384f64af4dc18271f787abe001.jpeg

Thanks again to anyone who can share any advice or words of wisdom on any parts of this post.
Overall - adequate but scruffy and a wee bit careless in places.

The render repairs are abysmal. Their compo work looks like it was done by a child.
 
Looks like tlx gold fitted incorrectly.
You should not see the black lap . It has a top and bottom , so it's wrong . Send an image to tlx support and ask if it's correct ... It's not.
Dry valley , not for me anyway .
 
@datarebal
I'll get in contact with tlx -thanks for suggesting that. Do you mean the black strip above the nail in the internal picture? I hadn't realised that could be an issue.

What did you mean about the dry valley?

Thanks everyone.

Any ideas on what we should ask for to make right with these issues?
 

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