Did a smallish job to sort out an electro mechanical problem. System tested out with wife using Hive.
After getting invoice all goes quiet. Phone customer (husband), who says "its not working, problem isn't fixed".
Do I tell him if I visit and find no fault its a charge for visit + bill?
After getting invoice all goes quiet. Phone customer (husband), who says "its not working, problem isn't fixed".
Do I tell him if I visit and find no fault its a charge for visit + bill?