Hi,
I've recently moved into a flat and even though the previous owner had the boiler serviced (by my request) before I purchased it, I have had lots of problems with it since.
Here is a little background on the boiler/flat.
IDEAL ISAR HE24
Boiler installed July 2006
Property has only been lived in for approx a month prior to when I purchased it and I doubt the boiler was used when it was empty.
Serviced 11/11/08, with the EON plumber stating the pump was noisy due to lack of use.
06/01/09 local plumber replaces pump.
Firstly the boiler made numerous clanging and banging noises when it kicked in and went off as well as coming up with error faults if the DHW or CH dials were more than half way.
I had it working relatively well for a couple of weeks (as the dials were down etc) then when I went to shower or use the hot water it would go between warm to cold every minute or so.
I had a look on the net to see if it was a simple fix but it didn't sound it so I called out a local corgi plumber who diagnosed that the pump sounded faulty as he came back on 06/01/09 to replace it.
The clanging and banging stopped...hooray...... then once that was done, the CH has not worked since (Thankfully my parents live nearby to stay at), the plumber called IDEAL to see what could be wrong with the boiler to try to get it to fire up on the CH. They weren't that helpful to say the least and blamed it on a blockage in the system and not the boiler, so the plumber drained and refilled the system but that still didn't work. Instead new error codes came up H9/L9 which is heat exchange overheat. He is coming back 08/01/09 to see what he can do but I'm not sure he will be able to fix it.
I am slightly annoyed by the fact the boiler is only 2 and half years old but is looking destined for the scrap heap.
Sorry for the length of this message but any help is gratefully received.
Thanks
Calum
I've recently moved into a flat and even though the previous owner had the boiler serviced (by my request) before I purchased it, I have had lots of problems with it since.
Here is a little background on the boiler/flat.
IDEAL ISAR HE24
Boiler installed July 2006
Property has only been lived in for approx a month prior to when I purchased it and I doubt the boiler was used when it was empty.
Serviced 11/11/08, with the EON plumber stating the pump was noisy due to lack of use.
06/01/09 local plumber replaces pump.
Firstly the boiler made numerous clanging and banging noises when it kicked in and went off as well as coming up with error faults if the DHW or CH dials were more than half way.
I had it working relatively well for a couple of weeks (as the dials were down etc) then when I went to shower or use the hot water it would go between warm to cold every minute or so.
I had a look on the net to see if it was a simple fix but it didn't sound it so I called out a local corgi plumber who diagnosed that the pump sounded faulty as he came back on 06/01/09 to replace it.
The clanging and banging stopped...hooray...... then once that was done, the CH has not worked since (Thankfully my parents live nearby to stay at), the plumber called IDEAL to see what could be wrong with the boiler to try to get it to fire up on the CH. They weren't that helpful to say the least and blamed it on a blockage in the system and not the boiler, so the plumber drained and refilled the system but that still didn't work. Instead new error codes came up H9/L9 which is heat exchange overheat. He is coming back 08/01/09 to see what he can do but I'm not sure he will be able to fix it.
I am slightly annoyed by the fact the boiler is only 2 and half years old but is looking destined for the scrap heap.
Sorry for the length of this message but any help is gratefully received.
Thanks
Calum