Ideal standard classic boiler not working

[con1_uk]

Hi,

The boiler is firing up and you can see the flame through the little peep hole but no hot water or heating, we have a storage tank upstairs. Anything I can check before I give up on the old girl please?

 

[kidgreen61]

If the boiler is firing, where is the heat going?
Or is the boiler firing for a very short time?
Maybe have a look at the pump, or check for a blockage in the pipework near the pump, where the cold feed from header tank enters the system.

 

[Harry Bloomfield]

Hi,

The boiler is firing up and you can see the flame through the little peep hole but no hot water or heating, we have a storage tank upstairs. Anything I can check before I give up on the old girl please?

Is there a pump, is the pump running? Are you sure the flame is the burner flame, rather than a pilot flame?

 

[con1_uk]

It seems to be firing up for a while then off again, I was away this week so the missus was in control of the Hive which she had set wrong, I have corrected that now, will it take a while to fill the tank again.

 

[con1_uk]

Also, the pipe to the rad is slightly warm

 

[CBW]

Check the motorised valve(s). As said, heat must be going somewhere.

 

[con1_uk]

Evening, think I have found the issue, there is a plastic pipe outside on the neighbours ginnel side which is trickling water out. Looks like the water tank is overflowing into this pipe (doing what it’s there for) now there is a toilet like ball cock in there which must be where the fault is, is this a fix I can attempt please?

 

[Harry Bloomfield]

Evening, think I have found the issue, there is a plastic pipe outside on the neighbours ginnel side which is trickling water out. Looks like the water tank is overflowing into this pipe (doing what it’s there for) now there is a toilet like ball cock in there which must be where the fault is, is this a fix I can attempt please?

Yep, just fit a new valve and float, I always also instal and isolation valve, in the pipe feeding the valve - whilst I am there. It make it easy to get the water back on. Make sure it is overflowing due to water going in via that valve, first.

 

[Notch7]

Evening, think I have found the issue, there is a plastic pipe outside on the neighbours ginnel side which is trickling water out. Looks like the water tank is overflowing into this pipe (doing what it’s there for) now there is a toilet like ball cock in there which must be where the fault is, is this a fix I can attempt please?

Is this in a small tank in the loft?

what Is causing it to overflow?

it might be the valve not shutting off or it might be water being blown up the expansion pipe into the tank

 

[MNW67]

Evening, think I have found the issue, there is a plastic pipe outside on the neighbours ginnel side which is trickling water out. Looks like the water tank is overflowing into this pipe (doing what it’s there for) now there is a toilet like ball cock in there which must be where the fault is, is this a fix I can attempt please?

I can't see how a faulty ball cock would stop your boiler working.

 

[Notch7]

I can't see how a faulty ball cock would stop your boiler working.

That’s what I thought, but not being a plumber / heating engineer didn’t like to say.

 

[CBW]

I can't see how a faulty ball cock would stop your boiler working.

If it wasn’t filling the system up/cistern was dry yes, but not overflowing

 

[con1_uk]

This is the hot water tank in the airing cupboard, it has a lid on and it’s where my hot water is stored

 

[MNW67]

This is the hot water tank in the airing cupboard, it has a lid on and it’s where my hot water is stored

Are you sure? The hot water is normally stored in a cylinder.

 

[con1_uk]

A big green thing that’s copper underneath, sorry