IE 7

kevplumb · 7 Sep 2008

it wont run on here since i had it upgraded

amd dual core 2.4 g

160 g hd

500g hd

xp
1g ram

any ideas (was gonna say suggestions but i know you lot

)

Softus · 7 Sep 2008

What does it do instead of running? Any errors shown? What was the upgrade?

Whatever the answer is, your best way forward is probably to reinstall IE7.

kevplumb · 7 Sep 2008

removed it and reinstalled it till im sick it just comes up with

ie has encountered a problem and had to close

NewOrder · 7 Sep 2008

What does the windows event viewer say? Have you tested the RAM? Sometimes fautly modules can cause this sort of problem. What power supply do you have in there? It won't be causing this fault but if you're using a cheap £5 Ebuyer thing then it WILL go pop soon.

Rob1982 · 7 Sep 2008

from memory if you uninstall ie7 it should revert back to ie6 which i assume is also not working?

I would recommend just installing firefox and using that as your browser:

www.mozilla.com/firefox/

a much better browser IMO and less prone to spyware than ie.

This will at least allow you to web browse until you get ie working again.

gcol · 7 Sep 2008

I use Opera, but today have installed IE8 beta and it seems very good - worth a look-see.

^woody^ · 7 Sep 2008

IE 8 beta is out now, and has some good features. Have your tried that?

As ie is quite integrated with windows, then there may be some critical files missing. Run SFC (system file checker) from the run command.

Also try windows update to make sure xp is up to date

dave.m · 7 Sep 2008

Kevplumb, said:

since i had it upgraded

Couple of questions, Kev,
What was done and who did it?
As you 'had' it upgraded surely whoever did it is the best person to see first as they will know what was done.

Trying all sorts of different bits of advice may make it more difficult for the original maintenance guy to fix it.

dave

Softus · 7 Sep 2008

dave.m said:
Trying all sorts of different bits of advice may make it more difficult for the original maintenance guy to fix it.

Wise words indeed.

kevplumb · 8 Sep 2008

Couple of questions, Kev,
What was done and who did it?
As you 'had' it upgraded surely whoever did it is the best person to see first as they will know what was done.

new mobo new proc new hd (sata)

more ram

new power supply

local comp store
they dont want to know

and i use firefox anyway
its just a niggle and it peeves me that it wont work

i recased me old mb and it works fine

exept i loaded a dodgy version of xp on it

dave.m · 8 Sep 2008

Did they load a genuine XP system on when they upped the hardware?
As the 'cowboys' (sorry about the pun as you are from out west) refuse to do anything, you will have to try youself.

Usually, as Rob said, uninstalling IE7 using the Add/remove section resets your computer back to IE6 (This ONLY applies to XP where IE6 was previously installed).
Give it a try first by uninstalling IE7.
See if IE6 opens and runs as it should. If that works OK, you can reinstall IE7 from my link below.

If it will not uninstall, Then try to reinstall IE7 from:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
It could be a corupt install of IE7 that is causing the problems.

dave

Softus · 8 Sep 2008

dave.m said:
sorry about the pun as you are from out west

Eh?

If it will not uninstall, Then try to reinstall IE7 from:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
It could be a corupt install of IE7 that is causing the problems.

Is there an echo in here? ere? re?

kevplumb · 8 Sep 2008

Did they load a genuine XP system on when they upped the hardware?
As the 'cowboys' (sorry about the pun as you are from out west) refuse to do anything, you will have to try youself.

i aint my missus is and TN is farm country not cattle

yes gen xp

it just wont work ive uninstalled and reloaded it from the windows web site
about 10 times it still wont work

Igorian · 8 Sep 2008

This might be worth a punt. I've not seen your particular problem as yet, but i've used this approach for other "difficult" updates.

Delete any IE7 installer files.

Delete all temp files (Do a disk cleanup or purge from within IE6).

Restart into safe mode.

Navigate to C:\Windows and rename the folder called "Software Distribution" to something else (add a 1 to the end for example).

Restart the machine normally.

Download and install IE7 again.

IE 7

Igorian

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