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Installing Hive, reciever not turning on.

Discussion in 'Plumbing and Central Heating' started by Thorn666, 1 Feb 2019.

  1. Thorn666

    Thorn666

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    Thanks in advance for any help
    I'm installing hive as per instructions on an older thread.
    The stat had two wires connected, and a third I'm assuming is neutral that wasn't connected.
    Connected the hive backplate including the li k between live and the first pin, but reciever doesnt come on when I put the power back on.
    Have included pictures as they can explain better than I can.
    Inside the boiler, it looks like the neutral grey wite is not connected. I think there lies my problem, but wanted to get
    some advice before connecting anything.
     

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  3. stem

    stem

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    It looks right as far as the wires at the Hive receiver go (assuming it's the single channel version you have) but the grey wire in the Hive N terminal will need to be connected to a neutral at its other end. The original thermostat was probably battery powered so didn't need a neutral connection. The Hive needs 230V so will need the neutral.

    However. The cable at the boiler is a different cable from the cable at the thermostat, whilst it's quite possible their two grey wires are connected together somewhere, they might not be.
     
  4. Thorn666

    Thorn666

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    Thanks for the response.
    Yes it's a single channel reciever. And the old stat was battery powered so didn't require the neutral.
    It's a new build, and before buying there is an option to upgrade to smart heating. I'm assuming the grey wire is the neutral for the option of a non battery powered stat. I'll get a wire checker to be sure though.
     
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